Haja Maideen
Information Technology Manager
Seremban,Negeri Sembilan
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
5
5
Certifications
5
5
years of post-secondary education
14
14
years of professional experience
Work History
IT Manager & NMS SME
Airbus Defense and Space, Abu Dhabi
11.2014 - 01.2020
- Worked as IT manager & Subject Matter Expert for NMS system for UAE Arm force customer.
- Provided L3 / L4 support for the IBM Tivoli Netcool product and Airbus’s inhouse software.
- Customize / Implement / Upgrade the NMS software as per the Military NOC requirement.
- Maintained stable NMS environment.
- Identified & coordinated with UK support for fixing software bugs.
Netcool Consultant
SBM, Saudi Arabia
05.2014 - 09.2014
- Worked in the existing project and contributed for Planning, Designing & Implementation of the Netcool products using IBM’s Best practice to SBM Clients.
Senior Consultant
IBM, Saudi Arabia, MeaTech
09.2013 - 02.2014
- Responsible for Implementing/Administrating IBM Netcool products.
- Requirement gathering from the customer(Mobily) and give the solution for the same using the IBM best practice standard.
Consultant /OSS
04.2013 - 08.2013
- Joined Ejada System as a Netcool Consultant to provide and re-design the current architecture as per the business requirement of Leading Telco Client (Mobily) in Saudi Arabia.
Senior Engineer/ OSS
Emircom
09.2007 - 02.2013
- Responsible for design, implementation and testing of network management solutions, focusing around Netcool product line.
- I have deployed & tested several large size projects successfully in Middle East with positive feedback and repeat business.
System Operations Senior Specialist
IBM Bangalore
02.2007 - 09.2007
- Responsible for Installation, configuration & Testing of Fault management and Performance management tool.
- Integration of Netcool with another fault management tool.
- Providing offshore support to global clients.
Network Engineer
Datacraft Bangalore-India
07.2005 - 02.2007
- Responsible for remote maintenance and troubleshooting of SBI (State Bank of India) and associate banks network.
- The remote management involves using of tools like IBM Netcool and Portal.
Education
Master of Science - Computer Science
Bharathidasan University
Trichy 07.2003 - 04.2005
Bachelor of Science - Computer Science
Bharathidasan University
Trichy 06.2000 - 04.2003
Skills
Product development
Certification
Project Management Professional (PMP)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- 15 years of hands on Implementation, Design and Testing experience in Enterprise management solutions and IT End-User & Service Desk service level to support its business and operations
- Responsible to implement, manage & support In-house propriety software of Airbus DS.
- Develop & deliver a roadmap of initiatives to constantly evolve the User Experience
Timeline
Project Management Professional (PMP)
12-2020
Nutanix Certified Professional - Multicloud Infrastructure 5
12-2020
IT Manager & NMS SME
Airbus Defense and Space, Abu Dhabi
11.2014 - 01.2020
Netcool Consultant
SBM, Saudi Arabia
05.2014 - 09.2014
Senior Consultant
IBM, Saudi Arabia, MeaTech
09.2013 - 02.2014
Consultant /OSS
04.2013 - 08.2013
IBM Tivoli Netcool Omnibus V7.3 Implementation
03-2013
IBM Tivoli Network Manager IP Edition V3.8 Implementation
03-2013
Senior Engineer/ OSS
Emircom
09.2007 - 02.2013
System Operations Senior Specialist
IBM Bangalore
02.2007 - 09.2007
CCNA
08-2006
Network Engineer
Datacraft Bangalore-India
07.2005 - 02.2007
Master of Science - Computer Science
Bharathidasan University
07.2003 - 04.2005
Bachelor of Science - Computer Science
Bharathidasan University
06.2000 - 04.2003
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