HAIZA ZUKIFLI

To promote and sell dental products/services (e.g., dental equipment, consumables , diposable item by building strong relationships with dentists, dental clinics, hospitals, and distributors while increasing brand awareness and market share

• Promote and sell dental products/services to:
  Dental clinics
  Dental laboratories
  Hospitals
  Universities or dental schools
• Identify new customers and maintain existing client relationships
• Conduct product presentations, demos, and training for dentists and staff
• Prepare quotations, negotiate pricing, and close sales deals
• Achieve monthly and annual sales targets
• Collect market feedback and report competitors’ activities
• Manage order processing, delivery coordination, and after-sales follow-up

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered and redirected incoming phone calls for office.
• Organized new employee orientation schedules for new hires.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.