Hairey Bin Salain
Technical Engineer
Puchong,Selangor
Overview
1
1
Language
11
11
years of professional experience
Work History
Technical Support Engineer
DPSTAR
03.2025 - 05.2026
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Furniture Mover
Jess Technology
02.2025 - 03.2025
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Followed verbal and written instructions to properly move and ship products.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Prevented load shifting or damage by using bracing and strapping techniques.
Cleaner
Alam Flora
11.2024 - 01.2025
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
Storekeeper
Kedai Ubat Dan Runcit Kang Ning
01.2018 - 08.2024
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
Baker
Kedai Cake Beauty
01.2015 - 01.2018
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Skills
Technical support
Technical troubleshooting
System troubleshooting
Problem-solving
Timeline
Technical Support Engineer
DPSTAR
03.2025 - 05.2026
Furniture Mover
Jess Technology
02.2025 - 03.2025
Cleaner
Alam Flora
11.2024 - 01.2025
Storekeeper
Kedai Ubat Dan Runcit Kang Ning
01.2018 - 08.2024
Baker
Kedai Cake Beauty
01.2015 - 01.2018