HADZWAN BIN HUD
Human Resource
Selayang,12-10, SD Residensi Selayang Damai, Jalan 15/12A T
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
15
15
years of post-secondary education
9
9
years of professional experience
Work History
Human Resources Officer
Prokhas Sdn Bhd
Damansara, Kuala Lumpur
08.2018 - 08.2021
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Implemented assessment systems to monitor soldier welfare.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Worked as effective team member while contributing to local and regional HR projects.
Service Advisor
Honda Malaysia Sdn Bhd
nilai, negeri sembilan
01.2018 - 08.2018
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Documented problems and corrective actions to maintain records.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
Banquet Server
Kuala Lumpur Convention Centre
Kuala Lumpur, Malaysia
09.2014 - 12.2015
- Executed synchronized meal service simultaneously serving multiple guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Prepared serving and appetizer trays and set tables at diverse events.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Banquet Server
Four Points Hotel
Kuching, Sarawak
01.2010 - 06.2014
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Prepared serving and appetizer trays and set tables at diverse events.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Executed synchronized meal service simultaneously serving multiple guests.
Education
SK ST. ANNE
W.P. LABUAN 01.2003 - 12.2008
High School Diploma -
Global Institute of Studies
Bandar Baru Nilai 09.2014 - 12.2017
Sekolah Menengah Penrissen No 1
Kuching, Sarawak 01.2008 - 12.2013
Skills
Database Management
MS Office
File and records management
Recruitment
Team Building
Certification
Certificate of Food Handling, Organized by Kuala Lumpur Convention Centre
Timeline
Human Resources Officer
Prokhas Sdn Bhd
08.2018 - 08.2021
Service Advisor
Honda Malaysia Sdn Bhd
01.2018 - 08.2018
Certificate of Food Handling, Organized by Kuala Lumpur Convention Centre
04-2015
High School Diploma -
Global Institute of Studies
09.2014 - 12.2017
Banquet Server
Kuala Lumpur Convention Centre
09.2014 - 12.2015
Banquet Server
Four Points Hotel
01.2010 - 06.2014
Sekolah Menengah Penrissen No 1
01.2008 - 12.2013
SK ST. ANNE
01.2003 - 12.2008