HADZWAN BIN HUD
Human Resource
Selayang,12-10, SD Residensi Selayang Damai, Jalan 15/12A T
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
15
15
years of post-secondary education
9
9
years of professional experience
Work History
Human Resources Officer
Prokhas Sdn Bhd
Damansara, Kuala Lumpur
08.2018 - 08.2021
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Implemented assessment systems to monitor soldier welfare.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Worked as effective team member while contributing to local and regional HR projects.
Service Advisor
Honda Malaysia Sdn Bhd
nilai, negeri sembilan
01.2018 - 08.2018
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Documented problems and corrective actions to maintain records.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
Banquet Server
Kuala Lumpur Convention Centre
Kuala Lumpur, Malaysia
09.2014 - 12.2015
- Executed synchronized meal service simultaneously serving multiple guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Prepared serving and appetizer trays and set tables at diverse events.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Banquet Server
Four Points Hotel
Kuching, Sarawak
01.2010 - 06.2014
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Prepared serving and appetizer trays and set tables at diverse events.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Executed synchronized meal service simultaneously serving multiple guests.
Education
SK ST. ANNE
W.P. LABUAN 01.2003 - 12.2008
High School Diploma -
Global Institute of Studies
Bandar Baru Nilai 09.2014 - 12.2017
Sekolah Menengah Penrissen No 1
Kuching, Sarawak 01.2008 - 12.2013
Skills
Database Management
undefinedCertification
Certificate of Food Handling, Organized by Kuala Lumpur Convention Centre
Timeline
Human Resources Officer
Prokhas Sdn Bhd
08.2018 - 08.2021
Service Advisor
Honda Malaysia Sdn Bhd
01.2018 - 08.2018
Certificate of Food Handling, Organized by Kuala Lumpur Convention Centre
04-2015
High School Diploma -
Global Institute of Studies
09.2014 - 12.2017
Banquet Server
Kuala Lumpur Convention Centre
09.2014 - 12.2015
Banquet Server
Four Points Hotel
01.2010 - 06.2014
Sekolah Menengah Penrissen No 1
01.2008 - 12.2013
SK ST. ANNE
01.2003 - 12.2008
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