Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guo Hao Boon

Senior Branch Manager
Johor Bahru,01

Summary

Dynamic Senior Manager with a proven track record at MEGA LIM HARDWARE SDN BHD, excelling in strategic planning and talent development. Enhanced team productivity through comprehensive training and improved operational efficiency, reducing costs significantly. Skilled in resource allocation and fostering strong client relationships, driving sustainable business growth.

Overview

14
14
years of professional experience

Work History

Senior Manager

MEGA LIM HARDWARE SDN BHD
07.2019 - Current
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Mentored junior staff members for skill development and career progression within the organization.

Operator Technician

Fisher Clinical Services
08.2014 - 06.2019
  • Maintained accurate documentation of all machine activities, ensuring traceability of performance data for future analysis.
  • Ensured consistent product quality with thorough visual inspections and adherence to established standards before packaging for shipment.
  • Optimized production processes through close monitoring of machine performance and making timely adjustments.
  • Supported new hires in learning the job, providing guidance on proper operation techniques and safety precautions.
  • Participated in cross-functional teams focused on process improvements, contributing valuable insights from an operator''s perspective.
  • Improved equipment efficiency by performing regular maintenance checks and implementing necessary repairs.
  • Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.

INDOOR SALE ASSISTANT

B & L Electrical SDN BHD
01.2011 - 07.2014
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Education

INSTITUTE OF TECHHNICAL
SINGAPORE
04.2001 -

Skills

Strategic planning

Talent development

Operations management

Resource allocation

Operations planning

Reporting management

Organizational improvement

Troubleshooting and problem resolution

Timeline

Senior Manager

MEGA LIM HARDWARE SDN BHD
07.2019 - Current

Operator Technician

Fisher Clinical Services
08.2014 - 06.2019

INDOOR SALE ASSISTANT

B & L Electrical SDN BHD
01.2011 - 07.2014

INSTITUTE OF TECHHNICAL
04.2001 -

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Guo Hao BoonSenior Branch Manager