Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Takaful – Islamic-Based Insurance
Professional Experience
Professional Courses - InHouse
Summary of Career Impact
NGO and Charity Work
Timeline
Generic
GUNASEGARAN SANGANI

GUNASEGARAN SANGANI

CEO
Sungai Petani, Kedah

Summary

Dynamic and results-oriented insurance and Takaful leader with over 30 years of proven success in agency management, recruitment, and strategic growth. A consistent track record of exceeding sales targets and expanding market share while cultivating strong client relationships and leading high-performing teams underscores a commitment to excellence. Recognized with the prestigious Top Agency Builder Award, expertise includes managing agencies with over 100 agents, achieving 20% year-on-year revenue growth, and enhancing client satisfaction by 15%. Passionate about innovation and equipped with industry certifications such as MDRT and CIAM (UM), dedicated to leveraging leadership skills and strategic vision to drive organizational success through impactful consulting projects aligned with business objectives across diverse industries.

S

Overview

4
4
Languages
4
4
Certifications
29
29
years of professional experience

Work History

Chief Managing Consultant

SFP Consultancy Sdn Bhd
01.2026 - Current
  • Coached and supported agents and managers in takaful practice to elevate service delivery.
  • Executed training sessions and consultancy services to strengthen client engagement.
  • Oversaw cross-functional teams in delivering strategic consulting projects, ensuring compliance with timeline and financial parameters.

CEO of SFP Consultancy / Agency Leader

AIA Public Takaful (via SFP Consultancy Sdn. Bhd.)
01.2022 - Current
  • Led strategic transformation of SFP Consultancy as CEO, enhancing agency operations and service delivery.
  • Presented key insights as a featured speaker at Takaful conventions, sharing industry knowledge with attendees.
  • Launched programs on Million Dollar Legacy, Wakaf, and Retirement Planning, driving client engagement and revenue growth.
  • Developed digital-forward, family-centric takaful business model, aligning services with client needs and market trends.
  • Recognized for excellence in production growth, recruitment, and customer engagement.
  • Featured speaker at Takaful conventions

District Manager

AIA Takaful
01.2021 - 01.2025
  • Trained and managed agents and managers to improve team effectiveness.
  • Developed strategies that increased sales and elevated customer satisfaction.
  • Directed regional operations to enhance customer engagement and service delivery.
  • Developed strategic sales initiatives to drive market penetration and revenue growth.
  • Mentored team leaders on performance management and operational standards.

Chief Agency Manager / Senior Agency Leader

Zurich Takaful Malaysia Berhad
01.2015 - 01.2021
  • Transitioned agency from MAA Takaful to Zurich Takaful, enhancing service offerings and client satisfaction.
  • Maintained elite agency status, producing consistent MDRT qualifiers.
  • Developed and implemented coaching and personal development programs for agents, fostering professional growth and retention.
  • Expanded Zurich's agency network across Northern and Central Malaysia, increasing market reach and client base.
  • Specialized in niche takaful offerings like Wakaf, Education, and Qurban planning.
  • Successfully transitioned my agency from MAA Takaful to Zurich Takaful.

Senior Manager & Chief Managing Consultant

MAA Takaful Berhad (Success Financial Planner)
01.2008 - 01.2021
  • Led 8 branches, overseeing 120 agents and 11 managers to drive operational success in own agency.
  • Conducted training and seminars to enhance team knowledge and skills.
  • Managed project execution from planning to completion, managed staff, and prepared proposals.

CEO

Success Financial Planner
01.2000 - 01.2010
  • Built and led one of MAA Takaful's top-producing agencies, Success Financial Planner (SFP).
  • Secured multiple Top Agency Awards for consistent contributions in regular contribution (RC) and protection plan production.
  • Created structured agency system for recruitment, training, and performance management, enhancing overall agency effectiveness.
  • Expanded agency operations throughout Northern Malaysia, focusing on growth in Sungai Petani and Penang.
  • Expanded agency operations across Northern Malaysia, especially in Sungai Petani and Penang.
  • Pioneered shariah-compliant family takaful planning strategies.

Agency Senior Manager

MAA Takaful
01.2003 - 01.2008
  • Promoted from unit manager to senior manager.
  • Led cross-functional teams to implement strategic initiatives, enhancing operational efficiencies in insurance processes.
  • Developed and executed comprehensive training programs for staff, fostering a culture of continuous improvement.
  • Analyzed market trends to identify growth opportunities, influencing product development strategies and customer engagement.

Agency Leader / Senior Financial Consultant

MAA INSURANCE
01.1998 - 01.2003
  • Began career in the insurance industry with MAA Insurans in 1998.
  • Rapidly advanced from a new agent to agency leader within 3 years due to strong production and leadership.
  • Recognized as a Top Rookie Agent in his first year with exceptional first-year premium (FYP) performance.
  • Achieved Million Dollar Round Table (MDRT) status during early years.
  • Recruited and trained a fast-growing team, enhancing team capabilities within the conventional insurance model.
  • Earned Top Unit Manager awards and production honors at national agency conventions, reflecting leadership and performance excellence.
  • Established a strong foundation in protection and savings plans, facilitating transition into takaful.

Education

Ph.D. - Social Management

UNIVERSITY OF INTERAMERICAN HUMANISTIC STUDIES
UNITED STATES
04.2001 -

CERTIFIED AGENCY MANAGER - CAM - CERTIFIED AGENCY MANAGER

UNIVERSITY OF MALAYA
KUALA LUMPUR
10-2017

Advance Diploma - Business Management

University Metropolitan Wilmington
UK
01-2021

HIGHER SCHOOL EDUCATION CERT - HIGHER EDUCATION KOLEJ CERT

KHIR JOHARI KOLEJ
Sungai Petani
04.2001 -

SPM -MALAYSIAN EDUCATION CERT - Kedah

Sekolah Menengah Bedong
KEDAH SUNGAI PETANI
04.2001 -

Skills

Evaluating insurance options

Takaful evaluation expertise

Value optimization strategies

Creating innovative takaful packages

Training material development

Training material development

Takaful fundamentals overview

Takaful product expertise

Effective sales strategies

Customer service excellence

Team motivator

Training facilitator

Executive training specialist

Principled leadership

Client relationship management

Adaptability in dynamic environments

Innovative problem-solving

Operational efficiency management

International awareness

Business requirements analysis

Organizational growth strategies

Operational efficiency management

Ethical leadership

Client management

Adaptability and resilience

Design thinking

Accomplishments

  • Consistent Top Agency Builder Award – recognized annually for sustained excellence.
  • Agency Growth – expanded to over 100 agents, achieving 20% YoY revenue growth and 15% client satisfaction increase.
  • Team Building Specialist – designed innovative programs to boost productivity and morale.
  • Industry Recognition – MDRT, CIAM certification, and multiple awards underscoring credibility.
  • Diverse Team Management – successfully led a team with 99% Malay background, demonstrating cultural competence.
  • Innovative Strategies – launched new plans and products that consistently improved performance.
  • Professional Trainer & Coach – delivered impactful training sessions across insurance and Takaful sectors.

Certification

All Finance on Islamic and Takaful Management and Training Courses

Takaful – Islamic-Based Insurance

I am proud to be the first non-Muslim Islamic insurance holder in Malaysia. I run my own company, SFP Consultancy Sdn Bhd (Limited), in my country. I began my career in conventional insurance, achieving MDRT (Million Dollar Round Table) status. I then transitioned to become an Financial Planner under takaful , further advancing my career to become a manager and founder of my own company.

Professional Experience

  • CEO and Founder SFP Consultancy Sdn Bhd, Malaysia Year – Present
  • Established and led a successful insurance consultancy firm, achieving significant business growth and client satisfaction.
  • Developed and implemented strategic plans to drive sales and expand market reach.
  • Trained and mentored a team of high-performing sales professionals and managers.
  • Achieved MDRT (Million Dollar Round Table) status and transitioned to become an Islamic Financial Planner.
  • Insurance Sales Manager (ZURICH INSURANS, ZURICH TAKAFUL, MAA INSURANS . MAA TAKAFUL. AIA PUBLIC TAKAFUL )
  • Led a team of sales executives, achieving and exceeding sales targets consistently.
  • Developed and executed sales strategies to increase market share and revenue.
  • Built and maintained strong relationships with clients, providing personalized financial planning and advisory services.
  • Conducted market research and analysis to identify new business opportunities.

Professional Courses - InHouse

  • Islamic Finance Practice
  • Senior Management Certification
  • Basic Agency Management Certification
  • Senior Agent Management Course
  • Train the Trainer (TTT) for Islamic Finance
  • Courses related to Takaful Management Practice and Finance
  • Certified Agency Manager by LIMRA with University of Malaya (UM), Malaysia

Summary of Career Impact

  • Over 30 years in the insurance and takaful industry.
  • Founder and leader of multiple times MDA and corporate agencies.
  • Mentored hundreds of agents and managers across country.
  • Developed successful agents with MMDRT qualifications.
  • Key expert in shariah-based financial planning, wakaf, qurban, inheritance, and asset protection.

NGO and Charity Work

  • Yayasan Yakin, Founder, Organizes medical camps, blood donations, and educational sponsorships., Conducts motivation and training seminars.
  • Tzchi Global NGO, Member, Actively participates in various activities for humanitarian, trainings and manage activities for various purpose.

Timeline

Chief Managing Consultant

SFP Consultancy Sdn Bhd
01.2026 - Current

CEO of SFP Consultancy / Agency Leader

AIA Public Takaful (via SFP Consultancy Sdn. Bhd.)
01.2022 - Current

District Manager

AIA Takaful
01.2021 - 01.2025

Chief Agency Manager / Senior Agency Leader

Zurich Takaful Malaysia Berhad
01.2015 - 01.2021

Senior Manager & Chief Managing Consultant

MAA Takaful Berhad (Success Financial Planner)
01.2008 - 01.2021

Agency Senior Manager

MAA Takaful
01.2003 - 01.2008

Ph.D. - Social Management

UNIVERSITY OF INTERAMERICAN HUMANISTIC STUDIES
04.2001 -

HIGHER SCHOOL EDUCATION CERT - HIGHER EDUCATION KOLEJ CERT

KHIR JOHARI KOLEJ
04.2001 -

SPM -MALAYSIAN EDUCATION CERT - Kedah

Sekolah Menengah Bedong
04.2001 -

CEO

Success Financial Planner
01.2000 - 01.2010

Agency Leader / Senior Financial Consultant

MAA INSURANCE
01.1998 - 01.2003

CERTIFIED AGENCY MANAGER - CAM - CERTIFIED AGENCY MANAGER

UNIVERSITY OF MALAYA

Advance Diploma - Business Management

University Metropolitan Wilmington
GUNASEGARAN SANGANICEO