Guna. Thangavelu

• Responsibilities include overseeing warehouse operations, local distribution of FMCG, food and beverage, and autopart after sales
• Third-party logistics (3PL) and E-commerce
• Managed 150 warehouse workers in a 230,000 sq ft , Facility in Shah Alam
• Developed and executed annual business plans, resulting in consistent revenue growth.
• Collaborated with department heads to establish goals and work plans.
• Improved internal communication channels, fostering a culture of transparency and accountability among team members.
• Streamlined operations by identifying inefficiencies and implementing process improvements.
• Informed CL Dir of unusual matters of significance and launched corrective action plan.
• Reviewed performance results to target and take corrective measures with authorization and escalation.
• Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
• Established strong partnerships with stakeholders, fostering a collaborative work environment.
• Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation.
• Trained and guided team members to maintain high productivity and performance metrics.
• Assisted in recruiting, hiring and training of team members.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed multiple projects simultaneously while maintaining focus on meeting key milestones.

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Assisted in recruiting, hiring and training of team members.
• Reported issues to higher management with great detail.

Managing Third Party Logistic service for Automotive vendors

Dealing with Automotive component storage and delivery for PROTON Shah Alam and TOYOTA

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Assisted in recruiting, hiring and training of team members.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.

Managing Distribution Center for AEON, DAISO Japan and PROTON TPLO operation,

Details on Project coordinating.
Project undertaken
Third Party Logistic for Automotive Industries and FMCG
To ensure All operation team meet the KPI performance and sales target.

Overseeing and monitoring overall process report for DC performance
Handle all customer complain and give solutions for any issues on operation .Attend meetings and trouble shoot issues internal operation matters To make sure KPI performance and all SOP carried on proper time frame and rules. Managing sub-contractors and interstate HUB on consolidation project

KPI Annual Stock Count:
1) To achieve below 1% discrepancy during annual stock take ( twice a year )
2) Controlling of stocks by performing monthly pre-stock take activities

Marketing.
To make sure the sales target has been achieve base on company forecast and Monitoring sales KPI and Profit and lost for individual project

- Bringing new business and customer to support company sales achievement

-Involve in company promotion and business lobbing local and oversea
Doing company business plan and forecast for new project and development

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

• Managing administration function for overall 2000 foreign worker under construction permit
• Preparing payment and managing worker at 17 project side such as LDP, KLCC, SAE, Plus highway, Putrajaya and Sepang Airport project.
  Handling and monitoring daily job scope at side and to make sure sufficient labor for work site