Hiking
Thiam Keat Yong
Chef, Business Owner, Investor
Kuala Lumpur,14
Summary
Forward-thinking professional offering more than [10] years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven skills. High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation. Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows.
Overview
11
11
years of professional experience
6
6
Languages
Work History
Chef
Pudu Tai Bu Noodle
10.2023 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Implemented food cost and waste reduction initiatives to save money.
- Collaborated with staff members to create meals for large banquets.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
CEO
Pudu Tai Bu Noodle Sdn Bhd
04.2020 - 09.2023
- Developed key operational initiatives to drive and maintain substantial business growth.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Devised and presented business plans and forecasts to board of directors.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Expanded market share through successful acquisitions and mergers.
- Initiated strategy to drive company growth and increase market share and profitability.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Directed technological improvements, reducing waste and business bottlenecks.
- Monitored key business risks and established risk management procedures.
- Fostered strong relationships with industry partners to expand business opportunities.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Managed financial, operational and human resources to optimize business performance.
COO
Handmade Tai Bu Noodle Supplies Sdn Bhd
03.2019 - 12.2022
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Oversaw the development of new products or services from conception to market launch.
- Cultivated company-wide culture of innovation and collaboration.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Senior Marketing Executive
Myeongdong Toppokki
05.2018 - 09.2018
- Consulted with product development teams to enhance products based on customer interest data.
- Wrote and distributed press releases to more than [Number] media outlets ahead of [Product or Service] launch.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Analyzed marketing campaigns using key metrics and performance indicators.
- Optimized email campaigns to increase open and click-through rates.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Implemented data-driven marketing strategies, leading to more effective targeting and improved ROI on advertising spend.
- Managed public relations efforts to maintain a positive brand image and foster strong relationships with media outlets.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Devised content strategy to effectively engage target audiences.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Engaged, informed and supported staff on media and marketing outcomes.
CEO
MNA Business Solution
06.2014 - 09.2018
- Developed key operational initiatives to drive and maintain substantial business growth.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Devised and presented business plans and forecasts to board of directors.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
Life Insurance Agent
AIA Berhad
04.2015 - 06.2018
- Conducted annual reviews of existing policies to update information.
- Maintained high standards of customer service by building relationships with clients.
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
- Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.
- Identified and solicited sales prospects in agency databases.
- Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Negotiated contracts and terms of sale with potential customers.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Finalized sales and collected necessary deposits.
- Marketed life insurance products to increase customer bases and revenue.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Provided coverage option information to assist clients in protecting assets.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
- Analyzed feedback to identify areas for improvement and enhance customer experiences.
Admin Clerk
Pusat Tuition Anjak Cemerlang
06.2014 - 09.2015
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Managed tax drawers, resolved variances and filed company receipts.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Created and maintained detailed records of all office activities.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Bar Crew
Hui Lau Shan
12.2012 - 03.2014
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Spearheaded cost-saving measures such as bulk purchasing or alternative sourcing options, without sacrificing product quality.
- Prepared garnishes by evenly slicing and pitting fruits.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Assisted with inventorying beverage stock and bar supplies.
- Streamlined bar operations, implementing efficient systems for inventory management and ordering.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Helped management plan and serve bar menu exceeding customer expectations.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Cooked memorable dishes that brought new customers into establishment.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Education
Bachelor of Information Technology & Business - Multimedia Computing & Business Management
YPC IT- WEB
Maluri 04.2001 -
High School Diploma -
MBSSKL
Jalan Hang Tuah 04.2001 -
Skills
Kitchen equipment operation and maintenance
undefinedInterests
Cycling
Travelling
Chess
Swimming
Badminton
Bowling
Table Tennis
Basketball
Tennis
Archery
Baking
Wine Tasting
Timeline
Chef
Pudu Tai Bu Noodle
10.2023 - Current
CEO
Pudu Tai Bu Noodle Sdn Bhd
04.2020 - 09.2023
COO
Handmade Tai Bu Noodle Supplies Sdn Bhd
03.2019 - 12.2022
Senior Marketing Executive
Myeongdong Toppokki
05.2018 - 09.2018
Life Insurance Agent
AIA Berhad
04.2015 - 06.2018
CEO
MNA Business Solution
06.2014 - 09.2018
Admin Clerk
Pusat Tuition Anjak Cemerlang
06.2014 - 09.2015
Bar Crew
Hui Lau Shan
12.2012 - 03.2014
Bachelor of Information Technology & Business - Multimedia Computing & Business Management
YPC IT- WEB
04.2001 -
High School Diploma -
MBSSKL
04.2001 -
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