Summary
Overview
Work History
Education
Skills
Timeline
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Grady Bong

Grady Bong

Food & Beverage/ Management
Kuching,13

Summary

Dynamic problem solver with a passion for strategic planning and leveraging a diverse background in sales, business development, and hospitality service. Experienced in providing high-quality service to all needs, adept in managing food and beverage service. Skilled in directing staff and overseeing operations to ensure optimal productivity and high levels of customer satisfaction.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Sales Representative

Grandee Marketing Sdn Bhd
Kuching , 13
01.2025 - 05.2025
  • Identified and closed new opportunities by attending trade shows, networking events, and other industry conferences
  • Analyzed sales data and trends to identify new growth opportunities and optimize sales performance
  • Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques
  • Identified and addressed customer challenges to ensure customer satisfaction and retention
  • Negotiated complex deals with customers that resulted in mutually beneficial outcomes
  • Every month achieving the given KPI by superior

General Manager

The Bachelor
05.2024 - 01.2025
  • Built and managed a high-performance team that achieved all key performance indicators
  • Analyzed and optimized operational processes to reduce costs
  • Developed and implemented a comprehensive marketing strategy that increased brand awareness and drove traffic to the website
  • Collaborated with cross-functional teams to ensure alignment on objectives and maximize efficiency
  • Developed and monitored budgets to ensure financial targets were met and cost-saving measures were implemented
  • Established and maintained strong relationships with business partners to identify new opportunities and drive growth
  • Developed and implemented a strategic business plan
  • Negotiated contracts with vendors to reduce costs and ensure quality of services.

Restaurant Manager

Sakugei Yakitori Rooftop Bar
12.2023 - 05.2024
  • Oversaw the restaurant's daily operations, ensuring proper scheduling and efficient use of resources
  • Developed and maintained relationships with vendors to ensure quality products at competitive prices
  • Streamlined operations and reduced labor costs through the implementation of new workflows and processes
  • Provided leadership and direction to a team of 15 employees

Restaurant Supervisor

Enviar Tapas Restaurant
05.2022 - 11.2023
  • Developed and managed a budget that reduced overall operating costs
  • Implemented a system to track inventory and ensure food safety standards were met
  • Scheduled and managed staff to ensure adequate staffing levels during peak hours

Part-Time Sales Assistant

Taka Patisserie
01.2021 - 10.2021
  • Assisted customers with selecting the best products to meet their needs
  • Assisted with the setup of event venues
  • Monitored event budgets and tracked expenditures to ensure cost-effectiveness
  • Managed customer orders and ensured timely delivery of products with accuracy

Education

Diploma - Hotel Management

UCSI University
Kuching, 13
05.2019 - 04.2022

Skills

  • Adaptable learner

  • Effective team player

  • Restaurant management

  • KPI development and tracking

  • Strategic business planning

  • Consumer awareness

  • Marketing strategy development

  • Hospitality management

  • Food safety management

  • Inventory management

  • Sales expertise

  • Workplace safety management

  • Strategic leadership

  • Time management

  • Customer relations

  • Negotiation tactics

Timeline

Sales Representative

Grandee Marketing Sdn Bhd
01.2025 - 05.2025

General Manager

The Bachelor
05.2024 - 01.2025

Restaurant Manager

Sakugei Yakitori Rooftop Bar
12.2023 - 05.2024

Restaurant Supervisor

Enviar Tapas Restaurant
05.2022 - 11.2023

Part-Time Sales Assistant

Taka Patisserie
01.2021 - 10.2021

Diploma - Hotel Management

UCSI University
05.2019 - 04.2022

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Grady BongFood & Beverage/ Management