GOPHINATH AYANGAR GANASAN S
NILAI
Summary
Proven leader in operational efficiency and team building, honed at Malaysia Airlines Berhad. Expert in enhancing workplace safety and streamlining operations, achieving significant improvements in OTP. Skilled in strategic planning and problem-solving, with a knack for adaptability and clear communication. Demonstrates a commitment to excellence and a positive attitude in fast-paced environments.
Overview
33
33
years of professional experience
Work History
Assistant Duty Manager OCC
Malaysia Airlines Berhad
10.2016 - Current
- Assume in managing all flight movements and ground operations affecting corporate OTP and support Duty Manager to execute immediate service recovery tactical plan in a cross-functional manner across all operating departments at most cost-effective and efficient manner.
- Accountable to Duty Manager and Head of Ops Panning ensuring safety and security with maximum productivity , efficiency from all shift staff during the day of operation.
Executive , HCC Scheduler
Malaysia Airlines Berhad
09.2015 - 10.2016
Passenger Services Senior Officer
Malaysia Airlines System
01.2008 - 08.2015
Passenger Services Officer
Malaysia Airline System
02.2003 - 01.2008
Passenger Service Agent
Malaysia Airlines System
11.1994 - 02.2003
Passenger Sales Audit , Accounts Clerk
Malaysia Airlines System
03.1992 - 11.1994
Education
No Degree - STPM
12-1991
No Degree - SPM
12-1987
Skills
- Workplace safety
- Team building expertise
- Technical aptitude
- Decision-making capacity
- Customer service
- Attention to detail
- Verbal and written communication
- Decision-making
- Safety protocols
- Operations management
- Processes and procedures
- Strategic planning
- Positive attitude
- Teamwork
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Adaptability and flexibility
- Work Planning and Prioritization
- Scheduling and coordinating
Timeline
Assistant Duty Manager OCC - Malaysia Airlines Berhad
10.2016 - Current
Executive , HCC Scheduler - Malaysia Airlines Berhad
09.2015 - 10.2016
Passenger Services Senior Officer - Malaysia Airlines System
01.2008 - 08.2015
Passenger Services Officer - Malaysia Airline System
02.2003 - 01.2008
Passenger Service Agent - Malaysia Airlines System
11.1994 - 02.2003
Passenger Sales Audit , Accounts Clerk - Malaysia Airlines System
03.1992 - 11.1994
Maktab Cyma Sains And Sastera - No Degree, STPM
Sekolah Menengah Vivekananda - No Degree, SPM
Similar Profiles
Amir Haziq Mohd MuradAmir Haziq Mohd Murad
Executive Customer Service at Scicom MSC Berhad (Malaysia Airlines Berhad)Executive Customer Service at Scicom MSC Berhad (Malaysia Airlines Berhad)
Amanda Putriyani PermatasariAmanda Putriyani Permatasari
Human Capital International Station ASEAN at Malaysia Airlines BerhadHuman Capital International Station ASEAN at Malaysia Airlines Berhad
SUGYEONG SONGSUGYEONG SONG
Cabin Crew at Malaysia Airlines BerhadCabin Crew at Malaysia Airlines Berhad