Goh Jing Sen

I started at this company's ISO tank department and was assigned to the Operations department for largely maritime freight handling such as booking, dangerous goods declaration for permit, scheduling trucking, liaising with customers' requirements, and generating shipping paperwork with precise data. Mostly responsible for dangerous products freight transportation, both import and export. There were internal mechanisms in place to record the live status and location of ISO tanks during proceedings. There are various categories of dangerous goods (DG) cargoes, such as marine pollutants, corrosive, acidic, explosive, easily combustible, and softer cargoes with more neutral PH levels. Handling DG cargoes has its own protocols. MSDS paperwork are typically required at the beginning of a process. After 9 months in the ISO tank department.

I was assigned to a special key account where I solely handle bulk marine vessel shipments operations that move thousands of tons of dangerous products around the world. Because of the significant volume of risky products being shipped, I must deal with queries from Singapore customs on a regular basis. There are other shipments that require LC details, which are transmitted to banks for verification and subsequently to banks in the country of discharge and consignee for cargo release. Most exports with LC requirements go to third-world nations, where the bank insures and guarantees shipment arrangements for both buyers and sellers.

During my tenure here, I was expected to ensure service meets their expectations and in the long run to increase the business volume with the accounts for company's expansion.

Daily operation documents:

CIPL, Bill of Lading, Certificate of Oigins, Cargo Clearance Permit, SICC, Bank drafts (Cross trade), LC details, Bank credit notes, MSDS, PM4 and etc.

• Responding promptly to customer queries and providing quotes.
• Processing orders and billing on time and accurately.
• Adhering to procedures for orders that require price approval.
• Collaborating with overseas partners for shipment scheduling.
• Checking vessel schedules, check rates, and confirm bookings.
• Keeping customers updated on shipment details and statuses.
• Coordinating loading plans with haulier, carrier, shippers and share them with customers.
• Preparing and managing shipping documents, including necessary permits and bills of lading.
• Sending documentation and updates to overseas partners.
• Arranging cargo pickup and handling customer queries, utilizing haulier services as required.

• Get BL, packing list, commercial invoice & container delivery address details from customers mostly from China which used apps like (wechat, whatsapp, email)
• Create google sheets for BL received and update ETA to keep track
• Need to check HS code / Tc code of items including weight and item descriptions double confirm for duty / tax and check Free days
• Liaise with liners / co-loaders to get notice of arrival and local charges invoice when ETA is near
• Documentation and send to declaration team to declare paper, after declaration need to check K1 for any typo errors or mistakes
• Pass to port agent to proceed with K1 and wait for approval by port officer
• Get LOI / LOA letters to liners for EDO release as well as payment
• Estimate roughly when shipment will be approved and ready
• Liaise with several haulage teams to plan for efficient delivery mostly using side loaders, trailers sometime tipper trucks depending on customer's requests
• Liaise with factory person in charge while delivering and make sure they unload cargo on time
• If got any issues will need to solve
• Check if there are port storage charges and DND incurred
• Bill customers by invoice generated and follow up the process
• Chase customers for due outstanding payments
• As customers requests they need x number of containers to where
• Check with liner for sailing schedules and see which one fits the most
• Once confirmed then will book with liner / agent
• Plan with haulage to collect container from port with liners
• Inform customers about container grade and number
• Once container reach customer place will start to load cargo
• Customers will send loading photos, cargo photos, weight, CBM, export material details
• Create Shipping instructions with liner then generate draft BL for customers to confirm
• Once confirmed will send customer official Bill of Lading and normally will Sea-waybill
• Send to declaration team to declare K2 for export shipment approval from port
• Once printed will pass to port agent to submit K2 and wait for officer approval
• Laden container will then be sealed and haulage team will send in into port
• Need to update VGM in port system to ensure smooth entering and sailing
• Once container onboard, will update customer sailing schedule and ETA
• When container reaches Port of Destination then will bill customer invoice
• Interviewed potential candidates
• Hired new colleagues
• Trained the team for different job scopes
• Keep the team motivated
• Make sure they do their work properly
• Increase efficiency
• Reduce cost
• Implement systematic SOP and operation flow
• Make sure everyone is clear on communication

• Company Overview: Fin-tech company
• Basically, I'm a trader and I earn passive income from trading as well as introducing people to use the broker that I'm currently using
• I have been trading for 2 and a half years
• Considered as experienced trader
• I do lead other down-lines with me as they are doing IB (Introduces-broker) too
• Network of over 2000 people
• Experienced marketer for education package for BBB and moderate when comes to leading people/ adjusting down-line's mindset to be the same direction as the company
• Fin-tech company

• Company Overview: Fin-tech company
• 3 months intern in the company
• Fin-tech company

• I entered Jazz Capital as it was a unique company that promotes and sells Australian properties for Malaysians
• I was a trainee there for 2-3 months to learn about the processes of buying a property and selling a property
• My job was to cold call random people from lists provided by banks and seek for potential property buyers
• If anyone is interested, we will make an appointment to meet up and I will share the current promotions on properties in Australia to them, if they want to buy then I will proceed with the documents for loaning and contracts