Godwin Bayem
IT EXPERT
Wilayah Persekutuan Kuala Lumpur,kuala lumpur
Summary
Enthusiast and motivated graduate seeking to apply knowledge and experience across the information technology industry. As a proactive individual, I am adept at collaborating with people from diverse technical backgrounds, experienced in providing network and software support to users, and developing and implementing technical solutions. Proficient at analyzing system performance and security to drive optimal user experience.
Overview
7
7
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Technical Sales Executive
09.2023
- Call, visit customers, and provide necessary consultation to clients
- Execute sales strategies to increase market share and revenue
- Identify & develop sources of potential clients
- Responsible for the sales process from the initial point of contact, presentation, proposal, negotiation, and execution.
IT Support Specialist/ Customer Support
Dikachife Int’l Agency Ltd
04.2018 - 01.2023
- Maintaining Hardware and software installations
- Creating and editing necessary documents needed in the organization using Office 365
- Ensure customer complaints are handled and resolved accurately and quickly
- Provide excellent customer service to build and maintain strong relationships with customers
- Provide IT support to customers.
Front-end web developer
Platinum Global Technology Consult, Accra
07.2016 - 12.2017
- Determining the structure and design of web pages
- Conversion of html websites to secured dynamic websites
- Utilizing a variety of markup languages to write web pages
- Linking of front-end to back-end
- Websites hosting
- Updating and maintaining websites.
Education
Master of Science - Cyber Security
Asia Pacific University of Innovation And Technology
Kuala, Lumpur, In 06.2023 - 06.2024
BBA - Business Information Systems
University of Cape Coast, Stockhan Comprehensive College
Accra Ghana 07.2013 - 06.2017
Junior High -
2007
Skills
- SKILLS AND EXPERTISE
- Web Development
- Multimedia Systems
- E-Business Solution
- Marketing and Sales
- Enterprise Resource Planning
- Leadership and Teamwork
- Quality Control and Assurance
- Organization and Planning Skills
- Penetration Testing
- Solution selling
- Operating system management
- Software Installation
- Desktop support
- Wireless Networking
- IT Security Management
- Data Recovery
- Cloud computing knowledge
- Disaster Recovery Planning
Certification
Certified Information Security Expert (CISE) – Shiv India Institute of Management and
Technology 2014
CERTIFICATES
Elite Live SOC Module – Asia Pacific University of Innovation and Technology/Tecforte
December 2023
Certificate Serial No: TFELITE_EDUST/MY 9093
References
REFERENCE
Prof. Dr. Jalil Md Desa
Jalil.desa@apu.edu.my
+603 8996 1000
Languages
Accomplishments
- Collaborated with a team of four in the development of [bridging the gap with humanized Tech]
Languages
English
Native language
English
Proficient
C2
Spanish
Beginner
A1
Timeline
Technical Sales Executive
09.2023
Master of Science - Cyber Security
Asia Pacific University of Innovation And Technology
06.2023 - 06.2024
IT Support Specialist/ Customer Support
Dikachife Int’l Agency Ltd
04.2018 - 01.2023
Front-end web developer
Platinum Global Technology Consult, Accra
07.2016 - 12.2017
BBA - Business Information Systems
University of Cape Coast, Stockhan Comprehensive College
07.2013 - 06.2017
Junior High -
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