Enthusiastic individual with experience in project management and customer service, demonstrating strong teamwork and adaptability in fast-paced environments. Recognised for effective communication and initiative in supporting various departments, while maintaining a focus on achieving team goals. Ready to leverage skills and contribute positively to an organisation.
Work History
Intern
Pejabat Pendidikan Daerah Dalat
Dalat-Mukah, Dalat-Mukah
01.2026 - 05.2026
Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.
Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication and proofreading work.
Provided administrative support to multiple departments, aiding in the smooth running of day-to-day operations.
Maintained accurate records and databases, ensuring data integrity and accessibility for relevant parties.
Maintained up-to-date records of intern attendance, progress, and feedback to inform future training improvements.
Supported meetings by preparing materials, setting up spaces and taking notes.
Handled customer inquiries via email and telephone, delivering exceptional service and fostering positive relationships.
Maintained organised and updated file systems for easy staff use.
Filed physical and digital copies of important documents to maintain accurate and consistent records.
Handled phone calls and responded to emails on behalf of staff, keeping senior members free to focus on larger issues.
Entered and verified computer data to create reliable records.
Shadowed daily activities of office staff to gain understanding of scope of work.
Coordinated and facilitated workshops focused on developing key skills such as teamwork and time management.
Photocopied and printed documents for office team members.
Education
Diploma of Higher Education - Diploma In Business Studies
Polytechnic Mukah
Mukah, Sarawak
01-2027
Skills
Data entry
Administrative support
Document management
Email correspondence handling
Customer service
Project management
Team collaboration
Communication skills
Languages
English
Elementary
A2
Malay
Upper Intermediate
B2
Iban
Beginner
A1
Timeline
Intern
Pejabat Pendidikan Daerah Dalat
01.2026 - 05.2026
Diploma of Higher Education - Diploma In Business Studies