Gilbert Tu
Summary
Dynamic property agent with proven expertise at Propleague, excelling in client relationship management and public relations. Adept at multitasking and fluent in Mandarin and Cantonese, I consistently deliver exceptional customer service and promote products effectively, enhancing client satisfaction and driving sales growth.
Overview
2026
2026
years of professional experience
Work History
Freelancer
WXP Auto Haus
Kuala Lumpur , MY
02.2025 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Collaborated with team members to develop creative ideas for upcoming projects.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Verified and corrected product labels for accuracy.
- Created new labels in accordance with company policy.
- Updated job knowledge by participating in educational opportunities such as training sessions.
- Accurately labeled products according to customer specifications.
- Inspected labels for quality assurance purposes.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Property agent
Propleague
04.2016 - 10.2018
Promoter
Luxasia
10.2012 - 12.2017
House Mover
Disciple House
Klang, Selangor , Malaysia
- Adhered strictly to all regulations governing transportation of household goods across state lines or international borders.
- Assisted in estimating costs and timeframes for moving projects.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Provided excellent customer service throughout entire process including loading and unloading procedures.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
- Demonstrated ability to problem solve quickly in order to resolve unexpected issues arising during course of job assignment.
Education
SPM -
Smk Methodist
01.2007
Skills
- Communicative skills
- Public Relations
- Work Presentation Skills
- Customer Service
- Product and Service Promotion
- Time Management
- Interpersonal Skills
- Communication Skills
- Organizational Skills
- Multitasking
- Chinese interpretation
- Translation techniques
- Document translation
- Time management
- Client relationship management
- Customer service
- Team collaboration
- Conflict resolution
- Public speaking
- Active listening
- Attention to detail
- Adaptability to change
- Networking skills
- Transcription services
- Video relay interpretation
- Telephone interpretation
- Simultaneous interpretation
- Written translation
- Fluent mandarin
- Language localization
- Cross-cultural communication
- Consecutive interpretation
- Fluent cantonese
- Client confidentiality
- Note-taking techniques
- Remote interpretation
- Interpretation skills
- Oral communication
- Fluent english skills
- Proofreading
- Native chinese proficiency
- Multitasking capacity
- Professionalism
- Interpersonal skills
- Analytical thinking
- Self motivation
- Oral expression
- Text editing
- Team building
- Analytical skills
- Cultural sensitivity
- Client service
- Problem-solving abilities
- Personnel training
- Confidential information protection
- Relationship building
Languages
- English, Good, Good
- Chinese (Mandarin), Good, Good
- Bahasa Melayu, Fair, Fair
- Cantonese, Fair, Fair
Employment Status
Malaysian
Personal Information
Available: Can start work anytime
Languages
Chinese (Mandarin)
First Language
English
Proficient
C2
Chinese (Cantonese)
Upper Intermediate
B2
Malay
Advanced
C1
Timeline
Freelancer
WXP Auto Haus
02.2025 - Current
Property agent
Propleague
04.2016 - 10.2018
Promoter
Luxasia
10.2012 - 12.2017
House Mover
Disciple House
SPM -
Smk Methodist