GILBERT TECK HOW LAI

• Secretary to the Education & Training Committee with 5 MICPA Council members and 11 co-opted members.
• Main liaison officer between MICPA and CA ANZ on the strategic planning, educational related matters, change management project, system integration & digitalization, research and development, training, and monthly operational meetings.
• Championing Research and Development Task Force Group for any latest accounting related development with academic researchers
• Sitting onboard for IFAC Education Directors meetings and forums.
• Appointed as Industrial Advisory Panel for Sunway College KL and Taylor’s University.
• Appointed as Curriculum Advisory for Polytechnics Malaysia, MARA, UiTM, UPTM and KTPM Bangi.
• Overseeing department's operational matters i.e. accreditation exercise, individual evaluation, updating Candidate Study Guides (CSG); human resources matters and etc.
• Engagement with relevant stakeholders i.e. public and private universities, Approved Training Employers (ATE), government agencies, sponsorship funders,. State Government of Sarawak.
• Main Liaison between MICPA and Yayasan Sarawak and State Government of Sarawak to collaboration on educational matters including free education, series of workshops to re-skilling and up-skilling all State Civil Servants of Sarawak related to accounting and finance.
• Championing MICPA Fast-Track Programme with accredited universities under the initiative of Council of Deans and strategic partner universities.
• Organising monthly Technical Talk Series (TTS) to all accredited universities by providing sharing sessions on latest development for accounting related areas
• Termly operational meetings with Tuition Providers to maintain high passing rates.
• Termly orientation briefing to new MICPA candidates.
• Organising series of Train-the-Trainer (ToT) workshops for MICPA facilitators and academicians.
• Liaison person between MICPA and other PAOs on education and membership related matters i.e. AAT, ACCA, AIA, CA Maldives, EFMAC, IAPI, ICAEW, ICAI, IIAM, ISCA, LCCI, MAFA, and MIA.

• Task to manage Education Department and CPD Department.
• Secretary to the Education & Training Committee with 5 MICPA Council members and 14 co-opted members.

Education Department

• Main liaison officer between MICPA and CA ANZ on the strategic planning, educational related matters, change management project, system integration & digitalization, research and development, training, and monthly operational meetings.
• Championing Research and Development Task Force Group for any latest accounting related development with academic researchers
• Sitting onboard for IFAC Education Directors meetings and forums.
• Appointed as Industrial Advisory Panel for Sunway College KL and Taylor’s University.
• Appointed as Curriculum Advisory for Polytechnics Malaysia, MARA, UiTM, UPTM and KTPM Bangi.
• Overseeing department's operational matters i.e. accreditation exercise, individual evaluation, updating Candidate Study Guides (CSG); human resources matters and etc.
• Engagement with relevant stakeholders i.e. public and private universities, Approved Training Employers (ATE), government agencies, sponsorship funders,. State Government of Sarawak.
• Championing MICPA Fast-Track Programme with accredited universities under initiative of Council of Deans and strategic partner universities.
• Organising monthly Technical Talk Series (TTS) to all accredited universities by providing sharing sessions on latest development for accounting related areas
• Termly operational meetings with Tuition Providers to maintain high passing rates.
• Termly orientation briefing to new MICPA candidates.
• Organising series of Train-the-Trainer (ToT) workshops for MICPA facilitators and academicians.
• Liaison person between MICPA and other PAOs on education and membership related matters i.e. AAT, ACCA, AIA, CA Maldives, EFMAC, IAPI, ICAEW, ICAI, IIAM, ISCA, LCCI, MAFA, and MIA.

CPD Department

• Managing department's incomes and expenditure by designing seminars and workshops on latest development on Malaysia's economy and interesting activities to engage members.
• Championing ever first MICPA-CAANZ Conference in Year 2022 with conference theme of Supercharge Sustainability Efforts with 24 speakers and panelists.
• Engaging potential stakeholders to customise training based on the needs of stakeholders.
• Co-organising free events with Approved Training Employers to update members and public on latest development of accountancy profession industry.
• Overseeing department's operational matters i.e. human resources and etc.

• I was hired by MICPA under the designation of Project Manager of the Education Department to lead the department
• Subsequently, promoted as Head, Department of Education in January 2019
• The designation is designed to lead the department in managing the accounting standard and quality of the accredited programmes in various institutions and accreditation exercise for the new programmes
• Managing the MICPA’s education pathway and masterclass of the institute’s programmes
• Planning, strategize and counseling on candidates’ education progression
• Managing the learning providers and marketing strategy
• Engagement with public and private institutions, government sectors, sponsorship funders, and other collaborations
• Managing the various types of contracts and memorandums among candidates, institutions and organizations
• Involving in various meetings with the ministry to give input on the latest accounting standards and the accounting education framework
• Involving in career talks and motivation sharing to all the public and private institutions
• Secretary to the MICPA Educational Trust Fund (MICPA ETF) mainly focuses on scholarship and research grants
• Drafting and endorsement of Standard of Procedure (SoP) for the department and human resource procedure
• Writing staff handbook and crafting staff benefits
• The highest achievement was to lead the new MICPA Programme in Malaysia and its implementation in 2021 and 2022.

• I was transferred from the Faculty of Social Science, Arts and Humanities to a new Centre
• The main purpose of transferring was to set up the standard of procedure (SoP) on administration, human resource matters, and overall operational procedure for the new Centre
• One of the major portfolios I am holding are human resource matters for one of the divisions from the Centre which concerning 62 full-time staff and 55 part-time staff of the Division; recruitment of full-time and part-time staff of the Division; Secretary for Centre's Management Committee Meeting and Divisional Meetings; key-person for Centre’s timetabling; coordinator and liaison with Faculties pertaining to QAA, MOHE, MQA, JPA documentations, PSR audit to maintain the quality assurance; coordinator for the Centre’s website and FB Fan page; and coordinator for Centre’s events; key-person to update and setting SoP; Coordinator for UC’s examination matters; Coordinator for Barring exercises; liaison person with external party for the Centre for volunteerism projects and collaborations; etc.

• The designation is designed as managerial and management level
• I am mainly focusing on students’ issues such as students’ examination and results, students’ timetable, education counseling, student counseling, education pathway, career talks, oversea collaboration (LJMU, SHU, UoS, UCB, BCU, UoG, Teeside University, Leads Metropolitan University, Manchester Metropolitan University, SooChow University, Charles Sturt University), key person of MQA, immediate superior of the administrative division with size of 18 staffs, maintenance and upgrading of department, events coordinator, etc
• I am also a middle person or communicator between administrative division and academic division as coordination and monitoring the quality of the academic standards.

• An education counselor was playing a role in marketing
• My work description covered all the inquiries from surveys, calls, sms, email, walk-in, open day, education fairs, school visitation, etc
• Besides that, I was mainly focused on the candidates who are interested in the programs offered
• Open day and education fairs were my main concern during those periods of time
• During the low season of the intake, I was focusing on secondary school visitation as well as entertaining student counseling.

• I was promoted from Temporary Assistant
• My work description as Administrative Assistant was mainly focusing on the School’s laboratories and maintenance, student time tables, and administrative works.

• All the school matters and administrative work were assigned by the superior.

• I was promoted from Tele-interviewer/Interviewer
• I was mainly focusing on second level and above’s research interviewing
• It involved in products upgrading, new products, advertisement effectiveness, promotions effectiveness, etc.

• The work aspect was focusing on research interviews through face-to-face, telephone, and email
• Our interviewing was mainly concentrated on product upgrading, new products, advertisement effectiveness, promotions effectiveness, etc
• I was actually mainly recruiting customers for the first interview.