Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gawri Sawndarajan

Gawri Sawndarajan

Skudai, Johor

Summary

Driven professional with a proven track record in customer service and healthcare support at NTUC Fairprice and ADHAM CLINIC. Excelled in resolving customer complaints and assisting patients with healthcare needs, showcasing exceptional teamwork and Microsoft Office proficiency. Achieved significant improvements in customer satisfaction and patient care through effective collaboration and technical skills.

Overview

7
7
years of professional experience

Work History

Customer Service

NTUC Fairprice
03.2021 - 08.2024
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.
  • Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
  • Maintained up-to-date knowledge of product and service changes.

Nurse Assistant

ADHAM CLINIC
02.2018 - 11.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

SPM

SMK CHANGKAT BERUAS
PERAK
04.2001 -

Skills

    Product Sales

    Teamwork and Collaboration

    Computer Skills

    Microsoft Office

    Customer Service

    MS Office

Languages

English, Tamil, Malay
Native language

Timeline

Customer Service

NTUC Fairprice
03.2021 - 08.2024

Nurse Assistant

ADHAM CLINIC
02.2018 - 11.2020

SPM

SMK CHANGKAT BERUAS
04.2001 -

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Gawri Sawndarajan