Tong Wei Sheng

AmBank Mortgage Direct Sales

Kuantan

Summary

Versatile and result driven leader with over 14 years of experience managing a successful Hardware
Store. Expertise in operations management, team leadership, customer service, and strategic
planning and deliver exceptional renovation projects, and I thrive in dynamic and challenging
environments.

Overview

years of professional experience

Languages

Work History

Director

Hardwareology Enterprise

12.2021 - 10.2024

Managed a 7-person team, oversaw daily operation of the hardware store and renovation projects,
managed inventory, procurement, and supplier relationship to ensure product availability, handled
customer inquiries, resolved complaints, and ensured high level of customer satisfaction,
coordinated and supervised renovation projects, ensure quality and timely completion.

General Manager

Shell Temerloh 2

12.2019 - 12.2021

Lead a 16-person team boosting team performance, managing daily operations, boost revenue and
monitoring performance to ensure targets were met.

Education

No Degree - SPM

SMK Semambu

Kuantan, Pahang, Malaysia

04.2001 -

Skills

Ability to Work Under Pressure

Presentation

Communication Skills

Strong Leadership

Sales & Marketing

Negotiation

Problem Solving

Motivational Ability

Accomplishments

Achieved Trinity Guildhall Grade 8 in Violin, demonstrating advanced technical and musical proficiency
Performed in numerous solo and ensemble settings, including recitals, orchestral concerts, and public events
10+ years of performance experience across classical and contemporary repertoires
Known for expressive phrasing, disciplined practice ethic, and confident stage presence

Muay Thai Coaching

Instructed and trained students in Muay Thai techniques, organized and led group classes, sparring
sessions, and fitness workouts, provided one-on-one coaching, trained multiple student who went
on to win regional competitions.

Timeline