Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ganesh Kumar Kandasamy

Solution Architect
Klang,Selangor

Summary

Resourceful Solution Architect with 15 years of customer relationship management and implementation support experience. Highly skilled in overall solutions architect & design of enterprise system . Ambitious and diligent with drive for perpetuating the company mission and values.

Overview

20
20
Certifications
9
9
years of post-secondary education
16
16
years of professional experience

Work History

Solution Architect

CTC GLOBAL SDN BHD
Petaling Jaya, Selangor
05.2015 - Current
  • Developing overall solutions including high & low-level design,proposal, and pricing models. Execute solutions,presentations,demos and handle scenario sessions with customers. Coordinate with Sales, Business Development and Account Manager to pursue sales cycles.
  • Developed and delivered technical training designed to enable and educate customers and internal post-sales teams.
  • Created strong relationships with key decision makers as trusted consultant of specific product line.
  • Conducted research to evaluate systems design and process efficiency for complex project.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.

Solution Manager

Breitkom System Sdn Bhd
Cheras, Selangor
02.2014 - 04.2015
  • Lead,Manage and Support Pre & Post Sales related to storage and backup products.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Collaborated with business unit team members to enhance client requirements for specific projects .
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new projects.

Senior System Engineer

JARDINE ONE SOLUTION SDN BHD
Kelana Jaya, Selangor
07.2013 - 02.2014
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Advocated for aggressive testing and problem analysis for server, storage ,backup and IT infrastructure work.
  • Suggested and implemented new backup & storage systems, continuously checking for accuracy and functionality during changes.
  • Created flowcharts, diagrams and other documentation.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.

System Engineer

CSC ESI SDN BHD
Petaling Jaya, Selangor
04.2010 - 07.2013
  • Facilitated implementation through needs assessment, systems analysis and design, installation and implementation and issue analysis, troubleshooting and resolution.
  • Provided outstanding post-sales service and support to customers.
  • Cooperated fully with product owners and enterprise architects to understand requirements.

System Engineer

PATIMAS COMPUTER SYSTEMS SDN BHD
Bukit Jalil , Selangor
01.2008 - 04.2010
  • Planned and implemented complex server,storage and backup system on multiple platforms.
  • Determined compatibility with various software by developing modification and integration programs.
  • Conducted testing and troubleshooting for various software remotely and onsite for server sets to maintain operational readiness.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.

Assistant IT Engineer

FLEXTRONICS
Seberang Perai, Penang
01.2007 - 12.2008
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Technical Support Specialist

Dell
Bayan Lepas, Penang
01.2006 - 01.2007
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Submitted service tickets for equipment maintenance requests.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.

Education

Bachelor of Science - Computing Software Engineer

Staffordshire University
United Kingdom
03.2004 - 01.2006

Diploma - Information Technology

NIIT Ltd India
Penang
02.2002 - 01.2004

Secondary School - O Level

Sek. Men. Keb.Tunku Panglima Besar
Kulim Kedah
01.1997 - 12.2001

Skills

    Problem-solving

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Certification

Dell Specialist - Technology Architect, Midrange Storage Solutions

Additional Information

Other Achievement

1) 2020 : Speakers for CTC Tech Show - Survival Series Webinar

Protect Your Data to Protect Your Company

(Involve 94 pax of customer from different industries)

2) 2019 : Speakers for CTC Tech Show - Integrated Data Protection

Appliances (IDPA): SIMPLY Powerful Data Protection @ The Lowest Cost to Protect

(Involve 50 pax of customer from different industries)

3) 2019 : Speakers for CTC Tech Show - Data Protection From Core

To Edge to Cloud

(Involve 20 pax of customer from different industries)

Major Project Experience

2021 : Ministry of Education

Design & Architect tech refresh involving Veeam, Pure Storage, Hitachi Storage , Huawei NAS , Exagrid

2021 : Bursa Malaysia

Design & Architect tech refresh of existing backup infra and long term storage.

2021 : Proton

Design & Architect tech refresh involving Veeam, HPE Storage , VMware, MS Azure backup solution

by involving 3 sites

2020 : Averis

Win a project for Zerto DR solutions with HPE ,VMware - Win Value – RM1.5 million

2020 : Hong Leong Bank

Backup Solution Enhancement (Veritas Netbackup) – Win Value – RM 850,000

2020 : Nortport

Design & Architect Microsoft 0365 Backup solution(Veeam) – Win Value – RM 120,000

2020 : Kao Malaysia Sdn Bhd

Identify existing backup issues , design and architect new backup solution on prem and to Microsoft

Azure – Win Value – RM 323,800

2020 : Proton Holdings Berhad

Assessment for their current environment and design and architect New NetBackup backup Solution

for Production for their SAP workload replacing their current backup solutions

and Veritas NetBackup Technology sharing - Win Value – RM336,189

2020 : OCBC Bank (Malaysia) Berhad

Assessment for their current environment and win a project for NetBackup Upgrade

for Production and DR and Veritas NetBackup Master server catalog migration

to new server - Win Value – RM336,189

2019 : Bank Islam Malaysia Berhad

Win a project for DELL EMC Data Domain DD6800 (Production)

& DD6800 (DR) - Win Value – RM1 million

2019 : Amway (Malaysia) Sdn Bhd

Win a project for Veritas Backup Exec Upgrade for Production - Win Value – RM10,000

2019 : EDAG

Win a project for Netapp storage expansion - Win Value – RM 130,800

2019 : Pharmaniaga Logistic

Assessment for their current environment, Veeam Technology sharing

and win a project for New Veeam backup Solution and for Production and DR and

DR for the production VMware workload. Win Value – RM 420,000

2018 : Heineken Malaysia Berhad

Win a project for EMC Data Domain 2500 and with 2 backup server Veritas Backup Server with 100

Clients and 10 SQL database, Perform POC and design the overall backup solutions for Productions

2018 : United Overseas Bank

Win a project for DELL EMC Data Domain DD6300 (Production) & DD6800 (DR)

Win Value – RM1 million

2018 : ALCOM

Win a project for Veeam Backup solutions for SAP environment data protection

2017 : Zurich Takaful Malaysia Berhad

Create opportunity with customer on Veritas NetBackup environment

and win a project for NetBackup tech refresh with NetBackup catalog migration

2017 : Suruhanjaya Perkhidmatan Air Negara (SPAN)

Win a project for perform solutions design for NetBackup Upgrade

2017 : United Overseas Bank

Win a project for NetBackup version Upgrade for Production & DR, Data Domain OS upgrade

2016 : I-Berhad

Win a project for Dell PowerVault MD3800i San Storage (1 unit) ,Dell networking x4032 switch (2

unit) Dell PowerEdge R630 server (5 units) ATEN 8 port KVM switch (1 unit)

and Veeam Backup solutions technology sharing with customers

2016 : AmMetLife Insurance Berhad

Win a project for Veritas NetBackup Backup solutions with tape library

2015 : Suruhanjaya Perkhidmatan Air Negara (SPAN)

Assessment for their current environment and win a project for New Veritas NetBackup Solution for

Production and Veritas Technology sharing

2015 : United Overseas Bank

Assessment for their current environment and win a project for new NetBackup Media server to

load balance the backup workload

2014 : GREEN PROSPECT SDN BHD
EMC Avamar backup Project (Setup involve Production Avamar Business Edition)Configure the Avamar and provide hands on training to the end user

2010 : TOKIO Marine Insurance (M) Berhad
Install & Configure New Tape Library - Upgrade current Backup Exec 12.5 to 2010 - Install Backup Exec Agent on BI DB Server & BI App Server -Install & Configure De-duplication Option on Backup Exec Server - Install & Configure one new EMC CX 4 Disk Enclosure(EMC) - Install & Configure one hot spare SATA Disk - Install & Configure one hot spare FC Disk

2010 : Texchem Materials Sdn Bhd
IMPLEMENTATION OF DATA PROTECTION: HARDWARE IMPLEMENTATION-Rack mount and windows OS installation for 4 x HP DL380G6 and 1 x HP DL360G6- Rack mount and setup and zoning of 2 x HP SAN Switches –Rack mount and configure 1 x HP MSL2040 Tape library.

2010 : KPJ Healthcare-Ampang Puteri
Configuration UPS-Liebert UPS. Perform UAT and signoff

2012 : ATES SDN BHD
SAN Switches Installation-Connect network cable-Installation 1 unit of EMC VNX 5700 storage-Configure & setup storage-Configure storage array with hostname, IP Address, DNS and time zone ready-Configure disks ownership and assign to controller-Enable and configure storage cluster -Configure LUN presentation to ESXi-PowerPath Multipath I/O software- Fast Cache Activation-Configure CIFS functionality, including security and presentation.-Configure NFS functionality, including security-.Documentation

2010 : Unza Malaysia Sdn Bhd
Installation of HP StorageWorks MSA60 Array. Configuration of RAID and Present LUN to the SAP Production server. Add additional Hard Disk to the existing HP DL380 server and extend the disk size. Perform UAT and sign off

2010 : Renesas Semiconductor (M) Sdn Bhd
Implementation and configuration of HP P2000 storage- Update and configure HBA driver for 2 servers - Configure HP P2000 server LUN provisioning - Perform testing for servers & HP storage accessibility -Provide stand-by and assist customer on the fail over testing for stand-by DB server

2012 : Maybank Berhad ( MYLOCA CYBERJAYA)
Setup EMC VNX5300 - layout two fiber cable to MDS9148 san switch - Power up EMC VNX5300 storage - Base setup of the storage - Upgrade firmware DART code to the latest block code. - Install license software that has been purchase - Configure zoning for the both MDS9148 and DWDM san switch - Host connectivity and storage pool configuration setup - verify

2012 : Sime Darby HealthCare (Desa Park City)
Implementation of 1 unit of EMC VNX5300 storage- Base setup of the storage - Upgrade firmware DART code to the latest version -Create two storage pool - Perform ISCSI connectivity to the ESXi Hosts - Presentation of LUN to the ESXi server and COMVAULT server through ISCSI connection.

2014 : MYDIN
Provide coaching and training to the end user system engineer on the EMC CX4 Storage.

2012 : POLITEKNIK KUANTAN
Setup one EMC AX4 storage - Configure Celerra file server - Create a RAID Group 5 disk pool and lun - Create network device - Create 5 LUN size 3.45 TB and present to the two AD server, one email server, one application and one SQL server. - Verify server able to access the volume

2011 : Hong Leong Bank Bhd
Adding 2 units of MIDLINE SATA HARD DISK DRIVE into HP MSA

2011 : Hong Leong Bank
Installation of Netbackup 7.0 oracle client agent into 2 Sun Solaris Oracle Database server, Installation of client agent into 2 Web Application Server, Configure Policy to Database server and Web Application Server, Create Script to link the Media Management with the Oracle Database,UAT

2010 : Bonus Kad Loyalty Sdn Bhd
Implementation of Symantec Backup Exec 2010 and Backup Exec System Recover 2010 - Install and configure Backup Exec/Backup Exec System Recovery 2010 for 30 servers(Exchange Servers, Domain Controller, Application, File Server, DNS server, Database, Payroll, Fax, Data Warehousing, Terminal Server, Web DB and Accounting Server)

2009 : DBKL
Blade Server Implementation - Setup 2 rack of HP c3000 enclosure with 6 blade server of HP BL460 together with windows implementation and configure UPS r5500

2014 : SIME DARBY
Design Overall Backup Solution and setup the EMC Networker 7.6

2012 : AIG SINGAPORE
Rack mount the EMC VNX5100 to their third party rack, setup and power up VNX5100 - Perform cabling of FC cables and network cables - Configuration of Raid Groups and LUN as determined in the planning stage.- Assignment of volumes as determined in the planning stage - Verify volumes are presented and accessible correctly by host. Perform functional test and signoff

2011 : Guinness Anchor Berhad
Extend Raid 5 Disk Array -Create a logical disk -Extend drive to 620Gb -Verify the drive F can be access and database is running fine, Sign off

2009 : Astro
Windows and SQL Clustering Project - • Installed one rack of blade HP BL680 servers , • Setup Windows 2008 & SQL Clustering configuration

2011 : Hong Leong Bank
Installation of NetBackup client Agent into 1xProduction server,1xDR server and 1xUAT Backup Client and bare metal restore. Configuration of policy of those servers. Installation of NetBackup Oracle DB agent. Configuration Policy and perform UAT and configuration document.

2010 : Unza (Malaysia) Sdn Bhd
Installation for HP STORAGEWORKS MSA60 ARRAY

2009 : Digi
Blade Servers Project - • Setup 2 enclosures of HP c7000 enc with BL680,BL460 blade servers

2012 : Maybank Berhad ( CSC PJ HQ)
Implementation of 1 unit of EMC VNX5500 storage- Base setup of the storage - Upgrade firmware DART code to the latest version - Create one storage pool - Perform FC connectivity to the ESXi Hosts -Perform DWDM connectivity to Cyberjaya site for replication purpose- Presentation of LUN to the 10 ESXi server through FC connection

2011 : MCIS Zurich Insurance Berhad
EMC CX4-120 SATAII HARD DISK INSTALLATION (11 x Unit) -Create RAID GROUP 5 (two group) -Create LUN and assign to the storage group and host/ Installation of DP ORACLE License

2011

:

MEPS Sdn Bhd
Activation of NetBackup license for additional LTO4 drive Configure backup policy for Database , System files, catalog Perform testing for new backup policy Fine tuning backup policy based on the testing result UAT and Sign-off/ Update configuration document

2015

:

CAGAMAS
Provide design solution on the Total VMware Infrastructure consist of Servers, Network and Storage.

2012

:

MAA Bhd
Implementation involve Production site and DR site-Plan and Implementation of SAN zoning for 4 * Brocade 5100 Switch. Test the connectivity of the servers.-Implementation of 4 Recover Point Appliance(SAN zoning, Configuration, Testing, Documentation) - Implementation of 2 EMC VNX 5300 storage(RAID configuration, File and LUN,CIFS/NFS file system protocol implementation, Integrate AD authentication protocol)-Configure name resolution protocol for data mover- Enable File systems quota

2015

:

TOKIO MARINE INSURANCE MALAYSIA SDN BHD
Provide upgrade solution on EMC VNX5200 and Symantec Backup Exec 2014

2013

:

Touch ‘n Go SDN BHD
Setup involve Production (EMC VNX5700 storage, Brocade San Switch and Recover Point Appliance and DR (EMC VNX5500 storage, Brocade San Switch and Recover Point Appliance) Implementation involve setup zoning for the storage, recover point appliance and ESXi Servers. Configure the storage array for the host the ESXi Servers and configure the replication between Production and DR through Recover Point Appliance. Replications involve ORACLE DB Server and Application Servers

2012

:

Securities Commission
Implementation of 2* Brocade 5100 switch- Racking and power up of the 2 * Brocade 5100- Configure zoning as per the configuration determined in the planning stage - Connectivity of servers via the 2 * Brocade 5100 - Documentation on the setup of 2 * Brocade 5100- Perform functional overview of the setup - Test and verify that the servers are able to access disk capacity. Implementation of EMC VNX5300(Block).Configuration of Raid Group and Lun. Assignment of Volume. Documentation. User Training

2012

:

Malayan Banking Berhad
Installation site is at MyLoca, Cyberjaya. Implementation of adding disk enclosure for 1 * VNX5300 with a) 4 x DAE b) 70 x 300GB 15K Raid 5 (4d+1p) c) 2 x 300GB 15K Hotspare. Plan and architect of the VNX5300 for Raid Configuration, and LUN configuration

2012

:

Malayan Banking Berhad
Installation site is at KLDC. Implementation of adding disk enclosure for 1 * VNX5500 with a) 2 x DAE b) 40 x 300GB 15K Raid 5 (4d+ 1p) c) 1 x 300GB 15K Hotspare. Plan and architect of the VNX5500 for Raid Configuration, and LUN configuration

2011

:

Ipoh Specialist Hospital
1) Environmental Study, and Planning on the configuration 2) Upgrade of BEv10 to BE2010 3) Installation of BESR for 2 server 4) Scheduling backup job for BE2010 11 clients 5) Scheduling backup job for BESR for 11 clients 6) Documentation 7) UAT on backup

2011

:

Ipoh Specialist Hospital
1) Environmental Study, and Planning on the configuration 2) Upgrade of BEv10 to BE2010 3) Installation of BESR for 2 server 4) Scheduling backup job for BE2010 11 clients 5) Scheduling backup job for BESR for 11 clients 6) Documentation 7) UAT on backup

2014

:

TRADERS HOTEL
Assist customer to provide backup solution to cater the existing backup environment.

2010

:

Amway IT Services SDN BHD
Installation & Configuration Services - for Ethernet Pass Through Interconnect for Current HP c7000 Blade Enclosure system

2009 - 2010

:

Maybank
National Fuel Subsidy Project - • Setup 6 racks of HP DL380 server, c7000 enclosure with blade servers, devices & accessories,• Configured EVA4400 and presented LUNs, SAN switch zoning, • Configured Windows & SQL Clustering , • Configured Network Load Balancing , • Configured Active Directory, • Hyper-V Configuration, • Windows Hardening

2011

:

TDK Lambda Malaysia Sdn Bhd
Existing EMC storage CX4-120, upgrade addition 3 DAEs with additional 23 Fiber Channel Disks. - Install 2 additional SAN Switches. - Configure and create zoning for two Sun Solaris 10 servers, EMC and tape library. - Create additional LUN, migrate existing data (1.5TB max) from old production server to new LUN. - Setup and Configure Snapview to clone oracle db (in consistent mode) LUN to standby LUN (standby Server will have to mount this to perform backup and testing - Perform UAT and sign off

2010

:

AIG Global Services (Malaysia) Sdn Bhd
BASIC INSTALLATION FOR 6 UNITS OF DELL POWEREDGE R710 RACK MOUNT SERVER

2012

:

Air Asia Berhad
EMC VNX5300 Upgrade to Unified storage file - Upgrade the File OE to 7.0.53.2 version - Rack mount 1 Data Mover,1 Control Station and 1 DAE. -Add 1 DAE to the current VNX5300 storage. Verify disk added - Add 7 NLSAS 3TB hard disk to current DAE - Upgrade the VNX5300 block to VNX5300 Unified storage

2009 - 2009

:

Jabatan Akauntan Negara
Upgrading Payroll System Project-Setup 2 racks of HP rx6600 servers,DL380,r5500 UPS, devices & accessories,Install HP-UX PSetup external SAN storage & tape library

2011

:

TOKIO Marine Insurance (M) Berhad
Upgrade 1 DAE for EMC CX4 -120. Install 8 units of HDD Configure Bus ID on DAE Cable management- Configure RAID 10 for 8 units of HDD HP Blade- Installation Setup and install 2 units of HP BL460c G7 into existing HP c7000 enclosure-SAN Connectivity Setup and HBA connectivity from the HP blades to the EMC enclosure through existing SAN switch. Upgrade FC Switch by Install licenses into 2 existing Brocade DS300 FC Switches- Install SFP into 2 existing Brocade DS300 FC Switches- Backup current zone

2013

:

FLEXTRONICS TECHNOLOGY (PENANG) SDN BHD
EMC VNX 5300 Storage Implementation and storage migration from EMC CX300 storage to EMC VNX5300 storage for Microsoft Cluster Server

2012

:

UOB Bank Bhd
Rack mount HPMSA50 to the existing rack -Base Implementation of the storage- Verify server able to detect the card and the HP MSA50 storage - Create the array group RAID 5 and present the logical disk to the server - Verify server able to detect the logical volume and able to read and write data

2011

:

Malayan Banking Berhad
Implementation of 1 unit of EMC VNX5500,2 unit of VNX 5300,Setup and power up, Configuration of RAID Group and Lun, Assignment of Volumes to the 10 ESXi host, Connectivity and Installation of PowerPath to the 10 host, Setup 3 unit of MDS9148 switch Configure the zoning present to server and the storage, Implement Disaster Recovery from two sites by using EMC

2009

:

P1 WIMAX
Acronis True Image Backup and Recovery Deployment for 10 servers(Exchange Servers, Database Servers, DC and Application Servers)

Exagrid

Timeline

Solution Architect

CTC GLOBAL SDN BHD
05.2015 - Current

Solution Manager

Breitkom System Sdn Bhd
02.2014 - 04.2015

Senior System Engineer

JARDINE ONE SOLUTION SDN BHD
07.2013 - 02.2014

System Engineer

CSC ESI SDN BHD
04.2010 - 07.2013

System Engineer

PATIMAS COMPUTER SYSTEMS SDN BHD
01.2008 - 04.2010

Assistant IT Engineer

FLEXTRONICS
01.2007 - 12.2008

Technical Support Specialist

Dell
01.2006 - 01.2007

Bachelor of Science - Computing Software Engineer

Staffordshire University
03.2004 - 01.2006

Diploma - Information Technology

NIIT Ltd India
02.2002 - 01.2004

Secondary School - O Level

Sek. Men. Keb.Tunku Panglima Besar
01.1997 - 12.2001
Ganesh Kumar KandasamySolution Architect