Summary
Overview
Work History
Education
Skills
Certification
Timeline
Languages
Generic
Ganesh Devar

Ganesh Devar

Freelance
Butterworth,07

Summary

Developed strong analytical skills and ability to assess and document complex claims in high-stakes environment. Excel at interpreting policy terms, negotiating settlements, and ensuring fair outcomes. Seeking to transition into new field where these skills can be effectively utilized.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
3
3
Languages

Work History

Loss Adjuster

Sedgwick
Georgetown, Penang
08.2023 - 09.2024
  • Treat and evaluate insurance claims by investigating the cases
  • Determine the liability and damage in accordance with the policies of the insurance company
  • Interview the claimant and witnesses
  • Write reports for the insurer where appropriate recommendations for the settlement are made
  • Supported business continuity planning by conducting risk assessments on potential losses due to natural disasters or unforeseen events.
  • Provided exceptional customer service during stressful events, demonstrating empathy and understanding towards clients'' concerns.
  • Collaborated with various departments to resolve discrepancies and expedite claim settlements.
  • Mentored junior adjusters, sharing industry knowledge and best practices to enhance overall team performance.
  • Leveraged strong negotiation skills to achieve mutually agreeable resolutions in disputed claims situations.
  • Reduced claim processing time by efficiently investigating and analyzing complex insurance claims.
  • Conducted appraisals for complex claims, utilizing expert knowledge in specialized fields to ensure accurate assessments and valuations.
  • Assisted in the development of training materials for new hires, fostering a culture of continuous learning within the organization.
  • Directed claims negotiations within allowable limit of 500,000 and supported successful litigations for advanced issues.

Executive

ROOM NOW SDN BHD
Batu Kawan, Penang
04.2022 - 04.2023
  • Maintenance & Operation Executive cum Customer service
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
  • Carry out maintenance works in accordance to maintenance schedule
  • Overall, in-charge for efficient management of the maintenance department
  • Plan, manage, supervise, co-ordinate, monitor and recommend to management a schedule for the planned preventive maintenance and ad hoc day to day maintenance and rectification of and facilities
  • Manage, monitor and maintain all plant, equipment at optimum performance and be alert of any abnormal functioning or damages
  • Supervise, train and coach all staff under supervision
  • Will work closely with the client, contractor, supplier and vendor, keeping track and control schedules and deadlines
  • Attend any call related to M&E request by any party
  • Identify the spare parts required to settle these issues and settle these issues safely and quickly
  • Maintaining report for inventory to ensure all the spare parts required is in stock
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Implemented cost-saving measures through reevaluation of supply chain management practices.

Product Test Engineer

INARI AMERTON SDN.BHD
Bayan Lepas, Penang
01.2021 - 06.2021
  • Handling tester & QA verification
  • Testing fresh units TPC
  • Shipping units to companies
  • Handling low yield tester & analyzing sites
  • Basic ENG debug
  • Conducted tests and examined components and assemblies to identify and rectify defects.
  • Tested equipment, machinery and instruments to assess proper functioning.
  • Collaborated with cross-functional teams to ensure seamless product development and launch.
  • Identified and resolved product defects through meticulous testing procedures.
  • Led root cause analysis investigations to identify solutions for complex technical issues encountered during testing.
  • Provided valuable feedback to design teams based on test results, informing further iterations of the product.
  • Facilitated communication between engineering teams to address issues promptly and effectively.
  • Planned [Number] [Type] projects from beginning to end, focusing on timelines, budgets and mechanical feasibility.

Education

Bachelor - Technology

Universiti Teknikal Malaysia
Durian Tunggal, Melaka, Malaysia
04.2021 - 12.2021

Diploma - Mechatronic Engineering

Polytechnic Tuanku Sultanah Bahiyah
09.2014 - 04.2017

Skills

AutoCAD

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Certification

Driving License, B2,D

Timeline

Loss Adjuster

Sedgwick
08.2023 - 09.2024

Executive

ROOM NOW SDN BHD
04.2022 - 04.2023

Bachelor - Technology

Universiti Teknikal Malaysia
04.2021 - 12.2021

Product Test Engineer

INARI AMERTON SDN.BHD
01.2021 - 06.2021

Diploma - Mechatronic Engineering

Polytechnic Tuanku Sultanah Bahiyah
09.2014 - 04.2017

Languages

Tamil
Malay
English

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