Executive leader with over 20 years of experience driving innovation, operational excellence, and strategic growth – primarily within the Electronics Manufacturing Services (EMS) industry. Demonstrated success in leading high-performing design centers and a global Program Management Office (PMO), delivering transformative solutions across consumer, lifestyle, and medical sectors. Recognized for launching multi-million-dollar programs, orchestrating cross-functional teams, and securing design-led wins that have contributed to over $300M in manufacturing revenue. Combines strategic foresight with a collaborative, people-first leadership style to solve complex challenges, foster innovation, and accelerate business outcomes.
Overview
24
24
years of professional experience
13
13
years of post-secondary education
Work History
Senior Director, Global Program Management (PMO)
FLEX TECHNOLOGY PENANG
04.2025 - Current
Leading the Global PMO for Flex’s Lifestyle segment, reporting to Flex’s VP of Global PMO under the Chief Commercial Officer.
Overseeing the successful project launch of ~$2B in revenue across global manufacturing sites, ensuring seamless transitions from pre-award to stable production.
Direct cross-functional teams, review program readiness, approve phase gates, and enforce governance compliance to ensure on-time, on-cost, and on-quality delivery.
Achieved 50%–75% improvement in project schedule, cost, and quality performance by streamlining project governance, strengthening risk management, enhancing cross-functional collaboration, and implementing proactive stakeholder engagement strategies
General Manager/Senior Director
FLEX TECHNOLOGY PENANG
01.2022 - 03.2025
Managed the Penang Design Center (PDC) comprising 90 professionals supporting Consumer Devices, Lifestyle, and Medical segments, reporting directly to the segment’s Chief Technology & Strategy Officer.
Oversaw joint design development, product validation, certification & compliance, and sustaining engineering while ensuring financial stability and talent retention.
Led a design center with $6M annual budget to deliver approximately $300M in manufacturing revenue (FY25) while aligning engineering strategy with business growth objectives.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Director, Design & Engineering
FLEX TECHNOLOGY PENANG
01.2021 - 12.2021
Led a multidisciplinary engineering team to design and launch advanced audio products for top-tier brands, achieving record time-to-market and significantly boosting customer competitiveness.
Unified previously siloed engineering functions between core design and sustaining engineering into a cohesive, multidisciplinary team by fostering collaboration, aligning goals, and leveraging diverse technical strengths—resulting in improved efficiency, innovation, and cross-functional support
Director, Technical Program Management
FLEX TECHNOLOGY PENANG
02.2020 - 12.2020
Led a regional program management team supporting a diverse portfolio of Consumer Devices and Lifestyle customers.
Focused on strengthening program leadership across quoting, account management, product development, and ramp execution.
Maintained team and project stability during the Covid-19 movement control period, successfully launching key programs on schedule and ensuring customer satisfaction.
Senior Program Manager, Program Management Office
FLEX TECHNOLOGY PENANG
09.2016 - 01.2020
Established PMO and lifecycle processes from concept to EOL.
Enabled structured execution of product development and manufacturing launches, significantly improving customer satisfaction.
R&D Program Manager
RESEARCH & DEVELOPMENT, BOSE SYSTEMS MALAYSIA
10.2014 - 08.2016
Led design and launch of Bose Soundbars 300, 700, and 900.
Managed end-to-end development and manufacturing readiness for high-end audio systems.
Team Lead, Program Management Office (PMO)
RESEARCH & DEVELOPMENT, MOTOROLA SOLUTIONS PENANG
01.2012 - 01.2014
Led a team of 6 PMs to successfully launch ASTRO Portable and Mobile products.
Drove program execution and cross-functional coordination.
Program Manager, Program Management Office (PMO)
RESEARCH & DEVELOPMENT, MOTOROLA SOLUTIONS PENANG
01.2010 - 01.2012
Managed launches of APX7000 Mackinaw, APX2000 WWP, and APX3000 Covert Portable products.
Delivered programs on time and aligned with customer expectations.