Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Frederick Shim Kong Min

Frederick Shim Kong Min

Freelancer
Bandar Sunway

Summary

Dynamic customer service professional with experience at Home Products, excelling in cash handling and complaint resolution. Recognized for maintaining composure in high-pressure situations while ensuring accurate transactions. Known for active listening and providing exceptional product recommendations, contributing to a welcoming environment and enhancing customer satisfaction.

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

3
3
Languages

Work History

Customer Service Cashier

Home Products
03.2023 - 04.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed customer orders and accurately handled payment transactions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.

Education

Bachelor of Arts - Marketing

INTI International University
Subang Jaya, Selangor, Malaysia
04.2001 -

Skills

Customer service

Interests

Surfing the internet

Reading books

Surfing youtube

Timeline

Customer Service Cashier

Home Products
03.2023 - 04.2023

Bachelor of Arts - Marketing

INTI International University
04.2001 -
Frederick Shim Kong MinFreelancer