Fready Polo
Administration - General Affair
Bintulu, Sarawak,13
Summary
Proven track record in enhancing operational efficiency and accuracy at Samsung E&A Malaysia Sdn. Bhd., adept in database management and fostering team collaboration. Versatile Administration General Affair skilled in managing diverse tasks, competing priorities on daily basis task, significantly improving document handling & filing system. Excelled in decision-making and personable communication, ensuring seamless interdepartmental coordination and superior administrative support.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
General Affair - Administration
Samsung E&A Malaysia Sdn. Bhd.
Bintulu, Sarawak, Sarawak
07.2021 - Current
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Managed team petty cash, purchase orders and account transactions.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed daily payment processing and drafted related financial documents.
- Processed purchase orders, service contracts and financial reports.
- Drafted and distributed invoices for outstanding payments.
- Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Served as corporate liaison for finance, IT, and marketing departments.
- Maintained personnel records and updated internal databases to support document management.
- Performed wide-ranging administrative, financial and service-related functions.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Volunteered to help with special projects of varying degrees of complexity.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Administrative Officer
Wagro Trading Sdn Bhd
03.2017 - 06.2021
- Created, prepared, and delivered reports to various departments.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restaurant Manager
Cergas Noble Sdn. Bhd. (Secret Recipe - Bintulu)
Bintulu, Sarawak, Sarawak
05.2015 - 02.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Bachelor of Science - Hotel Management
MARA Technological University
Shah Alam, Selangor, Malaysia 02.2013 - 05.2015
High School Diploma -
MARA Technological University
Kuching, Sarawak 11.2008 - 11.2012
Some College (No Degree) - Malaysian University English Test (MUET)
Malaysian Examination Council
Malaysia 11.2014 - 11.2014
Skills
Administrative Support
Database Management
Team Collaboration
MS Office
Documentation And Reporting
Decision-Making
Continuous Improvement
Personable and Approachable
Events Coordination
Travel Arrangements
Contract Processing
Account Reconciliation
Languages
Malay
Native language
English
Proficient
C2
Chinese (Mandarin)
Upper intermediate
B2
Additional Information
REFEREES ;
Mr. Kim Dong-Geol
Admin Manager
Samsung E&A Malaysia Sdn.Bhd.
Sarawak Methanol Project
+60 11-4024 7228
Ms. Ida Paurina Bt Salleh
Assistant Admin Manager
Samsung E&A Malaysia Sdn. Bhd.
Sarawak Methanol Project
+60 16-828 6427
Timeline
General Affair - Administration
Samsung E&A Malaysia Sdn. Bhd.
07.2021 - Current
Administrative Officer
Wagro Trading Sdn Bhd
03.2017 - 06.2021
Restaurant Manager
Cergas Noble Sdn. Bhd. (Secret Recipe - Bintulu)
05.2015 - 02.2017
Some College (No Degree) - Malaysian University English Test (MUET)
Malaysian Examination Council
11.2014 - 11.2014
Bachelor of Science - Hotel Management
MARA Technological University
02.2013 - 05.2015
High School Diploma -
MARA Technological University
11.2008 - 11.2012
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