Summary
Overview
Work History
Education
Skills
Timeline
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Fong Xuan

Fong Xuan

Technology Associate
George Town, Penang

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Technology Associate

Educlaas
08.2024 - Current
  • Assisted in troubleshooting technical issues by following established procedures and utilizing diagnostic tools to identify and resolve user problems.
  • Participated in training sessions to enhance knowledge of emerging technologies, contributing to personal development and team efficiency.
  • Documented user interactions and technical issues in a ticketing system to streamline support processes and improve response times.
  • Collaborated with team members to conduct routine maintenance checks on IT equipment, reducing downtime through proactive measures.

Tennis Coach

MNN Tennis Academy
12.2023 - 02.2025
  • Designed and implemented engaging practice sessions focusing on skill development and game strategies for students of various skill levels.
  • Organized and led drills aimed at improving technical skills, including serving, volleying, and footwork.
  • Provided individualized instruction and feedback to enhance player performance and confidence during matches.
  • Monitored player progress through regular assessments and adjusted training plans to meet individual needs and goals.

Education

Level 5 Higher National Diploma - Software Engineering

Lithan Academy
Singapore
04.2001 -

UEC -

Chung Ling Private High School
Ayer Itam, Penang, Malaysia
04.2001 -

Skills

Software development

Timeline

Technology Associate

Educlaas
08.2024 - Current

Tennis Coach

MNN Tennis Academy
12.2023 - 02.2025

Level 5 Higher National Diploma - Software Engineering

Lithan Academy
04.2001 -

UEC -

Chung Ling Private High School
04.2001 -

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Fong XuanTechnology Associate