Firdaus @ Nando Abdullah

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

Clients: BOH Tea Plantations, Swisse Wellness, Mastercard, Bosch, TikTok Shop

• Improved overall client satisfaction by proactively addressing concerns and offering innovative solutions to meet their unique needs.
• Collaborated with cross-functional teams to create integrated marketing campaigns that drove customer engagement and sales.
• Evaluated competitive offerings to inform strategic decisions around positioning and targeting within assigned markets.
• Developed strong relationships with key industry partners, securing favorable rates and placements for client campaigns.

Clients: BOH Tea Plantations, Swisse Wellness, SP Setia Berhad, CM Duopharma, Toyota, Colombia Asia

• Researched and developed media buying plans, prioritizing cost-effective content with maximum impact.
• Collaborated with few types personnel on development of social media outreach content.
• Prepared performance analysis reports on media properties, presenting findings to clients.
• Maintained up-to-date knowledge of industry trends, emerging technologies, and best practices in media planning.
• Negotiated favorable rates with media suppliers, securing the most advantageous placements for clients'' campaigns.
• Maximized effectiveness of marketing campaigns by diversifying strategies across traditional and online platforms.
• Established strong working relationships with key external partners such as publishers, broadcasters, and digital platforms.

Clients: Sunway Hotels, Sunway Hospital, Monash University, Wipro Unza, Standard Chartered

• Conducted regular meetings with team to discuss issues, concerns and updates.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.

Client: Digi Telecommunications

• Identified and resolved problems through root cause analysis and research.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.

Client: Nestle Malaysia