Summary
Overview
Work History
Education
Skills
Accomplishments
Soft Skills
References
Training
Timeline
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Firdaus Kuhan Bin Nadarajah

Firdaus Kuhan Bin Nadarajah

Strategic Account Director
Petaling Jaya

Summary

High-performing IT sales and business development strategist with a proven track record of driving growth and profitability in dynamic technological environments. Skilled in transforming underperforming territories into lucrative ventures and identifying unique business opportunities. Well-connected industry veteran with expertise in managing complex product portfolios, including Cloud Computing, IoT, Cybersecurity, and Next-Generation Networks. Natural leader with a talent for inspiring and mentoring teams to exceed objectives and deliver exceptional results.

Overview

23
23
years of professional experience
3
3
Languages

Work History

Strategic Account Director

Comm-IT Group
08.2023 - Current
  • Leveraged industry expertise during annual budget planning, providing valuable insights into spending priorities.
  • Implemented data-driven strategies to optimize account performance, driving increased profitability and growth.
  • Led cross-functional teams to develop tailored solutions for complex client challenges, achieving successful outcomes.
  • Establish a channel process and establish new partnerships to render a whole solution to customer.
  • Implement a comprehensive sales process to streamline operations and maximise efficiency.
  • Identify and pursue new business opportunities across diverse industries and facilitate relationship building with key stakeholders in the utilities, vertical and GLC markets.

Head Of Sales – Business Strategy & Business Development

N’osairis Technology Solutions Sdn.
09.2022 - Current
  • Restructure and revitalize the sales team
  • Establish satellite offices in Sabah and Sarawak, with experienced sales managers
  • Implement a comprehensive sales process to streamline operations and maximize efficiency
  • Identify and pursue new business opportunities across diverse industries, and facilitate relationship-building with key stakeholders in the utilities, vertical, and GLC markets
  • Expand market penetration by establishing a strong presence in Sabah Electric and Sarawak Energy
  • Foster and strengthen business relationships with TNB from the C Level, Management and Working Level in ensuring continued success and growth.

Sales Manager – Business Strategy & Business Development

Mesiniaga Berhad.
08.2021 - 08.2022
  • Worked collaboratively with key stakeholders in the Enterprise Market to strengthen business relationships and identify new opportunities
  • Utilized a deep understanding of industry trends and emerging technologies to develop and execute innovative strategies that drive growth and profitability
  • Lead a team of highly skilled Account Managers and Sales Architects, providing guidance and support to ensure the achievement of key performance metrics
  • Identified and pursued new business opportunities from other industries, leveraging extensive knowledge of complex product portfolios
  • Drove revenue growth and market share expansion by developing new business relationships and forging strategic partnerships
  • Promoted and marketed Mesiniaga solutions through targeted initiatives and campaigns, leveraging a vast network of industry contacts and professional relationships
  • Collaborated with partners to drive the adoption of Mesiniaga solutions and ensure customer satisfaction.

Account Director – Enterprise Sales Division

ZTE Corporation Malaysia Sdn. Bhd.
04.2020 - 06.2021
  • Utilized expertise in IT Business Development to establish and strengthen relationships with the Enterprise Market, identifying and pursuing new opportunities
  • Penetrated the TNB Account and generate fresh leads to drive revenue growth
  • Explored new business ventures across various industries, leveraging existing connections to establish business relationships and create new opportunities in both the Government and Corporate sectors
  • Promoted the ZTE brand and solutions through developing and expanding partnerships with new and existing clients
  • Collaborated with management and applied strategic thinking to devise innovative action plans that aligned with business goals, ultimately driving long-term success.

Senior Account Manager

Huawei Technologies (M) Sdn. Bhd.
12.2008 - 07.2019
  • Managed the TNB Nationwide Corporate Account, fostering strong relationships with decision-makers at all levels of the organization
  • Provided TNB-IT with teleprotection equipment, conducting successful GPON POCs, and adding Huawei's AR550 product to TNB-IT's buying list
  • Played a significant role in securing the ALTEL 4G and MYTV DTT Projects worth RM120 million and RM320 million, respectively, thanks to my strong relationships with key C level stakeholders
  • Huawei was appointed as the total SI for the MYTV project, which is a National Project
  • Consistently exceeded the sales targets and drove business growth.

Account Manager

Telekom Malaysia Bhd
08.2002 - 11.2008
  • Managed TNB telecommunication needs and provided prompt assistance during downtime
  • Liaison between Telekom Malaysia Berhad and Tenaga Nasional Berhad, ensuring clear communication of requirements
  • Billing and payments are monitored accurately and disputes are handled professionally
  • Various reports, including billing, usage, and performance reports, are provided to keep customers informed
  • Managed all 4 TNB call centers, guaranteeing efficient operations and excellent customer service
  • Developed corporate account relationships for accounts representing current sales >RM 5 Mn and > 8 Mn in potential
  • Developed and implemented sales strategies for selected accounts and proposed & closed any sales opportunities.

Marketing Executive

Berita Publishing Sdn. Bhd
04.2001 - 07.2002
  • Facilitating the sale of advertising space in our esteemed local business magazine, Malaysian Business, is one of our top priorities
  • Assist the local businesses in reaching out to potential customers and business opportunities through effective advertisement placement
  • Coordinating promotional activities for all publications under Berita publishing, including Her World, Jelita, Anjung Seri, I Remaja, and more, is an essential part of our services
  • Presented proposals for supplements that can be incorporated into Malaysian Business, thus increasing revenue through advertisements and write-ups
  • Devised comprehensive strategies for boosting advertisement sales for Malaysian Business, recognizing the unique challenges of selling advertisement pages in a business magazine compared to a lifestyle magazine.

Education

Skills

Business Development

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Accomplishments

  • Managed the installation of RM1 million worth of high technology equipment at KLSE's premises for communication services.
  • Increased KLSE's revenue contribution to TM by RM2 million per annum for voice and data services, reaching RM4.5 million in six months.
  • Secured a sale of RM1 million for TMGIS from TNB and additional sales of RM1.5 million for voice and data services in the first half of 2005.
  • Awarded "Best Sales Performance for 2003" by Telekom Malaysia Berhad.
  • Secured a sale of TNB's new Call Centre Solution worth RM4.4 million (TNB 15454).
  • Collected all bad debts from TNB worth RM15 million in 2006.
  • Cleared KLSE's long overdue amount of RM20 million owed to Telekom Malaysia in 2003.
  • Won a Huawei Internal Award for eliminating necessary competition in the customer group
  • Awarded the GPON Project from TT dotCom Sdn. Bhd worth RM4.5 million for Huawei
  • Collected RM3.5 million outstanding since 2004 from TT dotCom Sdn. Bhd for Huawei.
  • Assisted TIME to be the first to commercially roll out HighSpeed Broadband.
  • Conducted an excellent Proof of Concept for Puncak Semangat (4G LTE) and was ranked the number 1 vendor.
  • Received a letter of recognition for the excellent job during the Proof of Concept and support rendered for the 4G LTE Proof Of Concept for Puncak Semangat.
  • Secured the awarding of the 4G LTE project from Puncak Semangat/ALTEL worth RM120 million.
  • Huawei was awarded the MYTV DTT Project worth RM318 million in April 2015.

Soft Skills

  • Leadership, Guiding
  • Communication, Dialogue
  • Team player, Collaborator
  • Critical thinking, Analytical reasoning
  • Problem solving, Troubleshooting
  • Time management, Schedule optimization

References

  • YB, Datuk Fazil Bin Ibrahim, 0193180571, Former GCIO, Tenaga Nasional Bhd., Customer/Technology partner
  • YB. Dato Lim Edin Nom, 019-3186868, Group Special Adviser, AL-Bukhary Group, Customer/Technology partner
  • Dr. Pavala Malar Kannan, 013-2912208, General Manager, Integrated Operations, TNB ICT Division, TNB, Customer/Technology partner

Training

  • Account Line Professional (Huawei University)
  • Ip Network Sales Specialist (Huawei Specialist Certification)
  • Data Products & Sales Training ( Telekom Malaysia Berhad)
  • System Aduan Pelanggan SMART 2 (Telekom Malaysia Berhad)
  • The Art Of Selling (Telekom Malaysia Berhad)
  • Effective Personal Productivity EPP (Telekom Malaysia Berhad)
  • Team Dynamics & Self Fortitude (Telekom Malaysia Berhad)
  • Emotional Intelligance (Telekom Malaysia Berhad)
  • Sales & Collection TM Retail (Telekom Malaysia Berhad)

Timeline

Strategic Account Director

Comm-IT Group
08.2023 - Current

Head Of Sales – Business Strategy & Business Development

N’osairis Technology Solutions Sdn.
09.2022 - Current

Sales Manager – Business Strategy & Business Development

Mesiniaga Berhad.
08.2021 - 08.2022

Account Director – Enterprise Sales Division

ZTE Corporation Malaysia Sdn. Bhd.
04.2020 - 06.2021

Senior Account Manager

Huawei Technologies (M) Sdn. Bhd.
12.2008 - 07.2019

Account Manager

Telekom Malaysia Bhd
08.2002 - 11.2008

Marketing Executive

Berita Publishing Sdn. Bhd
04.2001 - 07.2002

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Firdaus Kuhan Bin NadarajahStrategic Account Director