Firdaus Husain
Technical Assistant
Kuala Lumpur,Selangor
Summary
Self-motivated, knowledgeable telecommunications professional, computer software & hardware troubleshooter, and field operations technical support with over 5 years of experience working across a broad range of hardware and software networking environment. Easily adaptable to future coming changes in technology field and looking forward to experience fast pace working environment in technological field.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Supports, TM Tech Malaysia
04.2018 - Current
- Software/hardware networking related troubleshooting on-site & familiar with fiber cable networks
- Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance
- Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems
- Design, configure, and test computer hardware, networking software and operating system software
- Gather data pertaining to customer needs, and use information to identify, predict, interpret, and evaluate system and network requirements
- Provide technical guidance or support for development or troubleshooting of systems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Education
High School Diploma - IT
Kolej Teknologi Antarabangsa Cybernetics
Kuala Lumpur 11.2012 - 05.2015
Skills
RoutersSoftware InstallationFiber Optic NetworksNetworking
Problem-Solving
Self-Motivated
Multitasking Abilities
Dependable and Responsible
Timeline
Supports, TM Tech Malaysia
04.2018 - Current
High School Diploma - IT
Kolej Teknologi Antarabangsa Cybernetics
11.2012 - 05.2015