Summary

Overview

Work History

Education

Skills

Timeline

Firdaus Husain

Technical Assistant

Kuala Lumpur,Selangor

Summary

Self-motivated, knowledgeable telecommunications professional, computer software & hardware troubleshooter, and field operations technical support with over 5 years of experience working across a broad range of hardware and software networking environment. Easily adaptable to future coming changes in technology field and looking forward to experience fast pace working environment in technological field.

Overview

6

6

years of professional experience

3

3

years of post-secondary education

Work History

Supports, TM Tech Malaysia

04.2018 - Current

Software/hardware networking related troubleshooting on-site & familiar with fiber cable networks
Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance
Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems
Design, configure, and test computer hardware, networking software and operating system software
Gather data pertaining to customer needs, and use information to identify, predict, interpret, and evaluate system and network requirements
Provide technical guidance or support for development or troubleshooting of systems.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

Education

High School Diploma - IT

Kolej Teknologi Antarabangsa Cybernetics

Kuala Lumpur

11.2012 - 05.2015

Skills

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Timeline

Supports, TM Tech Malaysia

04.2018 - Current

High School Diploma - IT

Kolej Teknologi Antarabangsa Cybernetics

11.2012 - 05.2015