FIRDAUS ABDUL SIDIQ

• Handled incoming phone calls and answered questions from callers.
• Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
• Answered over [Number] calls each day on multi-line telephone systems, supporting communication needs of [Number] staff members.
• Documented all [Type] contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
• Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
• Scheduled appointments and managed calendars for staff members.
• Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.

• Recorded incident reports with detailed accounts of occurrences.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
• Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
• Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
• Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
• Enhanced security measures by conducting thorough risk assessments and implementing new protocols.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Examined doors, windows and gates to verify security.

• Communicated with customers and team members to solve problems.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Processed both cash and card purchases and returns.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

• Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
• Followed supervisor instructions to complete tasks on time.
• Cleaned and organized kitchen stations to promote team efficiency.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
• Operated standard kitchen equipment with focus on safety and sanitation.
• Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
• Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.

• Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
• Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
• Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
• Participated in ongoing professional development opportunities to stay current with industry trends and best practices in security management.
• Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises.
• Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
• Ensured compliance with local regulations governing private security operations through meticulous record-keeping and regular audits.
• Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.

• Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
• Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
• Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
• Participated in ongoing professional development opportunities to stay current with industry trends and best practices in security management.

Need to greeting our customer with smile and need to give full support and guide to customer happy while shopping

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.