Firazma Binti Sabirin
Sabah
Summary
Reliable and hardworking with strong organisational skills and focus on efficiency and teamwork. Proven ability to adapt quickly, follow instructions accurately, and maintain clean and safe working environment. Excellent communicator who works well under pressure, ensuring tasks are completed promptly and to high standards.
Overview
12
12
years of professional experience
Work History
Warehouse Packer
wiki
SHAH ALAM SELANGOR, MALAYSIA
12.2025 - 02.2026
- Packed customer orders with care, ensuring items were secure and ready for dispatch.
- Conducted thorough quality checks on items before packaging to maintain high standards.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Handled fragile items with extra care, using appropriate packing materials to prevent damage.
Retail Supervisor Outlet
MS.ADIBAH ZUPLI
SHAH ALAM,SELANGOR, MALAYSIA
07.2025 - 11.2025
- Deliver exceptional service to customers, ensuring satisfaction and loyalty.
- Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust and loyalty.
- Acted as a key holder, responsible for opening and closing the store, ensuring security protocols are followed.
- Maintained high standards of cleanliness and organisation throughout the store, creating a welcoming environment.
- Responded to customer inquiries with relevant information.
Factory Operator
SOKA
SHAH ALAM SELANGOR, MALAYSIA
05.2014 - 01.2015
- Ensured products remained in optimal condition, preventing leaks and confirming specified package quantities.
- Followed production schedule to achieve set time scales and quality standards.
- Kept tools and equipment organised and in good working condition.
- Kept in line with safety standards by wearing Personal Protective Equipment (PPE) as instructed in company manuals.
- Collaborated with fellow team members to reach set production targets.
- Kept production areas clean and obstacle-free to minimise risk of accident or injury.
Retail Assistant
mrs.eMMA MAR
SANDAKAN SABAH, MALAYSIA
01.2014 - 04.2014
- Coordinate and manage receipt of goods from suppliers while ensuring exceptional service to customers.
- Maintained clean, safe working environments to eliminate accident risks.
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
- Actively listened to customers to fully understand requests and address concerns.
- Collaborated with team members to achieve target results.
Education
SMK SANDAKAN
SANDAKAN SABAHSkills
- Responsibility for tasks
- Self motivated
- Team collaboration
- Cleaning stock management
- Task prioritization
- Time management
Languages
English
Beginner
A1
Malay
Advanced
C1
Timeline
Warehouse Packer
wiki
12.2025 - 02.2026
Retail Supervisor Outlet
MS.ADIBAH ZUPLI
07.2025 - 11.2025
Factory Operator
SOKA
05.2014 - 01.2015
Retail Assistant
mrs.eMMA MAR
01.2014 - 04.2014
SMK SANDAKAN