FIQRI RAHMAN

FINANCE'S INTERN

Johor Bahru, Johor,01

Summary

Dynamic and results-oriented professional with experience at Malaya Glass Products Sdn. Bhd, where I honed my problem-solving and Microsoft Office Suite skills. Excelled in teamwork and collaboration, significantly reducing workload burdens and enhancing customer satisfaction. Proven ability to manage multiple tasks efficiently, demonstrating outstanding communication and organizational abilities.

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

years of professional experience

Languages

Work History

Finance's Internship

Malaya Glass Products Sdn. Bhd

08.2024 - 12.2024

Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Analyzed problems and worked with teams to develop solutions.
Handling Financing duty on weekly basis.
Prepared project presentations and reports to assist senior staff.
Collected, arranged, and input information into database system.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Customer Service Representative

Startek

08.2021 - 02.2022

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

BBA - Management And Entrepreneurship

UniKL Business School , Kuala Lumpur, Malaysia

04.2001 -

Completed Coursework: Business Research Method , 2023
Professional Development Studies: Finance, 2024
Internship in Finance and Account, Malaya Glass Products Sdn. Bhd, Completed 2024.
Adoption AI in Medical Healthcare - Research Project
2.95 GPA

Skills

Teamwork and collaboration

Software

SAP

Microsoft

Timeline

Finance's Internship - Malaya Glass Products Sdn. Bhd