Fiqri Abdul Rahman
Student
Johor
Summary
As a full-time bachelor's student majoring in Business Administration with a focus on Management and Entrepreneurship, I demonstrate independence and commitment in my approach to professional endeavors. My communication skills are excellent, and I am meticulous in my work, ensuring accuracy and attention to detail. Furthermore, I have a knack for quick learning, allowing me to adapt swiftly to new challenges and opportunities.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Waiter
Segamat Steven Kopitiam
1 2018 - 6 2018
- In charge of taking orders, delivering food and beverage, handling cash registers, ensuring cleanliness and serving customer's requests
- As a waiter, I did not only limit myself to my own job scope but also learn skills in another area such as bartending and kitchen
- I also help to manage the restaurant during busy nights.
Customer Service Representative
Aegis BPO
08.2021 - 02.2022
- Assisting caller on various matters ranging from unable to log in to small offenses
- Within the first 3 months, I have been asked to assist any new agents who recently join the company on matters they are yet to understand
- When working as an operator, it helps me to sharpen my skills when talking to people from various background and help to develop my quick-thinking skills.
Customer Service Assistant
Aeon Permas Jaya
04.2019 - 06.2019
- Assisting customers with their issues or requests such as returning a purchased item and redeeming their member's card point for vouchers and gifts
- In addition, I also assist in purchasing merchandise that did not include in the store such as alcohol
- I also handle opening and closing.
Education
Diploma in culinary arts - Culinary Arts
Food Institute of Malaysia
Kelana Jaya 01.2018 - 04.2020
BBA - Management And Entrepreneurship
Unikl Business School
Kuala Lumpur, Malaysia 04.2001 -
Skills
People Management
Languages
English
Proficient
C2
Bahasa
Proficient
C2
Timeline
Customer Service Representative
Aegis BPO
08.2021 - 02.2022
Customer Service Assistant
Aeon Permas Jaya
04.2019 - 06.2019
Diploma in culinary arts - Culinary Arts
Food Institute of Malaysia
01.2018 - 04.2020
BBA - Management And Entrepreneurship
Unikl Business School
04.2001 -
Waiter
Segamat Steven Kopitiam
1 2018 - 6 2018
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