Fifie Asri
Klang
Summary
Proven Flight Attendant at Batik Air Malaysia, adept in passenger safety management and delivering exceptional customer service. Demonstrated adaptability and reliability in emergency situations, enhancing passenger satisfaction significantly. Skilled in first aid and effective communication, ensuring a safe and positive travel experience for all.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Batik Air Malaysia
Malaysia
02.2019 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
SKM Level 2 - Dress Making
Giatmara Balik Pulau
Penang06.2018
Diploma - Fashion Design
Kolej Kemahiran Tinggi Mara
Rembau06.2017
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Verbal and written communication
- Public Speaking
- Passenger Assistance
- Passenger safety management
- Relationship Management
- Creative Thinking
Languages
Malay
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
Batik Air Malaysia
02.2019 - Current
SKM Level 2 - Dress Making
Giatmara Balik Pulau
Diploma - Fashion Design
Kolej Kemahiran Tinggi Mara