Summary
Overview
Work History
Education
Skills
Timeline
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YAN TING ONG

PULAU PINANG

Summary

Dynamic PR professional with a proven track record at MAJOR, excelling in clear communication and relationship building. Successfully facilitated collaboration among clients and stakeholders, enhancing PR initiatives. As a Store Manager at PIN TEA, I ensured operational excellence while fostering teamwork and delivering exceptional customer service in a fast-paced environment.

Overview

2026
2026
years of professional experience

Work History

PR

MAJOR
2023 - 05.2025
  • Facilitated open lines of communication between clients, stakeholders, and internal teams to ensure seamless execution of PR initiatives.

Store Manager

PIN TEA ,ICON CITY
2022 - 2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Tea Barista

DABOBA , BUTTERWORTH
2021 - 2022
  • Used POS system to accurately enter orders and process payments.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Secondary Education

SMK ST. MARK SECONDARY SCHOOL
Ayer Tawar
01-2019

PROMARY SCHOOL

PIBK SJKC CHUNG HWA PUSAT
Butterworth, Penang, Malaysia
01-2014

Skills

  • Customer assistance
  • Customer service
  • Teamwork
  • Clear communication
  • Active listening
  • Relationship building

Timeline

PR

MAJOR
2023 - 05.2025

Store Manager

PIN TEA ,ICON CITY
2022 - 2023

Tea Barista

DABOBA , BUTTERWORTH
2021 - 2022

Secondary Education

SMK ST. MARK SECONDARY SCHOOL

PROMARY SCHOOL

PIBK SJKC CHUNG HWA PUSAT

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