Fazlina Ismail
Manager Supply Chain
Hulu Bemam, Selangor,10
Summary
Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Adept at overseeing on-site quality and managing specific inspections schedules. Works effectively in cross-functional environments.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Supply Chain Manager
HICOM HBPO Sdn Bhd
Tanjung Malim
01.2022 - Current
- Schedule supply of materials/components to meet production requirements and minimum safety stock levels
- Plan, develop, implement and evaluate processes for material delivery from supplier
- Implement all processes to agreed standards and targets and support continuous improvement
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
- Enhanced inventory accuracy with implementation of robust cycle counting program.
Business Development Executive
HICOM HBPO Sdn Bhd
Shah Alam, Selangor, Malaysia
08.2018 - 12.2021
- Promoting the company's existing brands and introducing new products to the market
- Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
- Implementing new sales plans and advertising.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Evaluated the performance of business development initiatives, making data-driven adjustments to optimize results and achieve sales targets.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Supply Chain Executive
HICOM HBPO Sdn Bhd
Tanjong Malim, Perak, Malaysia
05.2016 - 07.2018
- Plan and control material issuance for production usage
- Oversee material warehousing
- Liaison with local suppliers for incoming material
- Carry out vendor audit
- Monitor ,update and liaison with customer on delivery
- Make sure everything went smooth
- Coordinated closely with production teams to synchronize manufacturing schedules with supply chain activities, maximizing resource utilization and minimizing downtime occurrences.
- Introduced automation solutions within warehouse operations, boosting productivity while minimizing human error risks.
- Reduced supply chain disruptions by establishing strategic partnerships with key suppliers, ensuring timely delivery of goods and services.
Material Planner
HICOM Automotive Manufacturing Sdn Bhd
Pekan, Pahang, Malaysia
01.2011 - 04.2016
- Issue production plan and monitor achievement
- Develop and maintain capacity planning process to ensure appropriate resources and material are available to meet customer requirement
- Generate and process vehicle order from system Issue daily production report through BAAN
- Increased production efficiency by closely monitoring material availability and proactively addressing potential shortages.
- Consistently met or exceeded key performance metrics related to material planning accuracy, supplier performance, and inventory turns.
Inventory Control Engineer
PEPS JV Sdn Bhd
Batang Kali, Selangor, Malaysia
01.2008 - 12.2010
- Plan and control material issuance for production usage
- Warehousing and storage management
- Supplier logistic arrangement for incoming parts Liaison with Proton and Perodua for CKD parts planning and collection
- Manage vendor KPI – capacity, deliveries & downtime.
- Improved forecast accuracy, utilizing advanced analytics and demand planning tools.
- Established key performance indicators to track supply chain performance and drive improvements over time.
- Developed standard operating procedures for consistent supply chain processes across organization.
Education
CERTIFICATE OF MATRICULATION (SCIENCE) - undefined
Kolej Matrikulasi Perlis
01.2006 - 04.2007
Master of Science - Master in Engineering Management
Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia 04.2016 - 04.2019
Bachelor of Science - Material Technology
Universiti Teknologi MARA
04.2007 - 04.2010
Skills
ERP systems proficiency
Warehouse Operations
Negotiating
Internal Auditor for ISO & IATF
Inventory analysis
Microsoft Office (Excel, Words, PowerPoint)
MRP System
Personal Information
- Date of Birth: 01/31/88
- Nationality: Malaysian
References
- Dzil Hisham Samori, Senior Manager, HICOM HBPO Sdn Bhd, +60123131112
- Nurul Liyana Ahmad Jamil, Planner, Lear Automotive, 013-6323204
Timeline
Supply Chain Manager
HICOM HBPO Sdn Bhd
01.2022 - Current
Business Development Executive
HICOM HBPO Sdn Bhd
08.2018 - 12.2021
Supply Chain Executive
HICOM HBPO Sdn Bhd
05.2016 - 07.2018
Master of Science - Master in Engineering Management
Universiti Teknologi MARA
04.2016 - 04.2019
Material Planner
HICOM Automotive Manufacturing Sdn Bhd
01.2011 - 04.2016
Inventory Control Engineer
PEPS JV Sdn Bhd
01.2008 - 12.2010
Bachelor of Science - Material Technology
Universiti Teknologi MARA
04.2007 - 04.2010
CERTIFICATE OF MATRICULATION (SCIENCE) - undefined
Kolej Matrikulasi Perlis
01.2006 - 04.2007
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