Fazlin Mohammad

-To complement Assistant Manager, Standard and Performance in ensuring regulatory documentation and service standards meet corporate objectives in line with Customer Experience strategy and Safety & Security Regulatory requirements meeting organization needs.

-To complement Manager Cabin Crew in supervising Operations of In-Flight Services Unit and to ensure Cabin Crew comply and strictly adhere to stipulated Company policies and Regulatory Standards
expected of a the company.

• Handle all lounge daily operational issues, deployment of lounge resources to match the operational requirement and ensure all lounge facilities, products and services are serviceable and available guest at all lounges.

• To coordinate and ensure all pre and post flight Meet & Greet are in place and to perform Meet & Greet service for VVIP, First Class and Enrich Platinum Member travelling on MH.

• Ensuring safety and comfort of passengers
• Good 'people skills,' interacting with passengers, effective communicators and attentive.