Fazal Hussain
General Manager
Kuala Lumpur,Kuala Lumpur
Summary
Adept at operational efficiency management and fostering strong customer relationships, I spearheaded initiatives at Healy Macs Sdn Bhd that significantly enhanced company efficiency and profitability. My expertise in project management and financial administration, combined with a proven track record in business development, positions me as a dynamic leader focused on achieving substantial growth.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
General Manager
Healy Macs Sdn Bhd
Kuala Lumpur, Kuala Lumpur
05.2018 - Current
- Manage 8 outlet of Bar And restaurant (Healy Macs Irish Bar & Restaurant.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Personal Assistant /Personal Driver
Healy Macs Sdn Bhd
Kuala Lumpur, Kuala Lumpur
11.2012 - 04.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Facilitated transportation to and from appointments.
- Maintained entire family's schedule and organized events.
- Coordinated appointments with medical professionals.
Small Business Owner
Eclipse Guesthouse
Kuala Lumpur
06.2010 - 09.2012
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Event Operations Supervisor
Rukun Saksama Sdn Bhd
Kuala Lumpur, Kuala Lumpur
07.2006 - 12.2010
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Maintained records and logs of work performed and materials and equipment used.
- Handling and coordinate government major event such as "JOM HEBOH" , "GERAK USAHAWAN" "INDUSTRI KECIL SEDERHANA" BAAZAR RAMADHAN BUKIT JALIL" .And also temporary accommodation for PDRM for Pilihanraya kecil in 6 Malaysia state.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Club Sales Ambassador
Berjaya Hotels & Resorts
Kuala Lumpur, Kuala Lumpur
02.2002 - 08.2004
- Selling Equestrian Memberships for Bukit Kiara Equestrians Club
- Collaborated with marketing team to create engaging promotional materials for product launches and campaigns.
- Increased sales by building strong relationships with clients and providing excellent customer service.
Civil Site Supervisor
Intria Bina Sdn Bhd
Kuala Lumpur, Kuala Lumpur
01.1999 - 12.2000
- Implemented and maintained comprehensive quality control procedures to minimize defects and ensure adherence to established industry standards consistently.
- Ensured timely completion of projects by coordinating daily work schedules for team members and subcontractors.
- Improved overall project quality by closely monitoring construction activities and addressing any deviations from plans or specifications promptly.
- Coordinated necessary permits, inspections, and approvals to ensure compliance with local building codes and regulations.
Education
S.P.M
Sekolah Menengah Hillcrest
Selangor 01.1993 - 12.1997
Skills
Operational Efficiency Management
Customer relationship management
Project management
Staff supervision
Operations oversight
Business development
Project planning
Financial administration
Timeline
General Manager
Healy Macs Sdn Bhd
05.2018 - Current
Personal Assistant /Personal Driver
Healy Macs Sdn Bhd
11.2012 - 04.2018
Small Business Owner
Eclipse Guesthouse
06.2010 - 09.2012
Event Operations Supervisor
Rukun Saksama Sdn Bhd
07.2006 - 12.2010
Club Sales Ambassador
Berjaya Hotels & Resorts
02.2002 - 08.2004
Civil Site Supervisor
Intria Bina Sdn Bhd
01.1999 - 12.2000
S.P.M
Sekolah Menengah Hillcrest
01.1993 - 12.1997
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