Fawwaz Hamiz Zainudin
Service Technician
Kuala Lumpur,14
Summary
Dynamic and results-oriented professional with extensive experience in installation, repair, and customer service, notably with SKL Industry SDN BHD. Excelled in laborious work, troubleshooting and equipment maintenance, and client satisfaction. Demonstrated an effective communication skills, ensuring project completion under tight deadlines.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Supervisor - Technician
SKL Industry SDN BHD
Kuala Lumpur, Kuala Lumpur
07.2019 - Current
- Install cable grille also known as invisible grille at high rise unit and landed residential.
- Check upon site whether it is suitable to install by default or have to make amendments.
- Using construction machinery such as rotary hammer, drill driver, angle grinder and miter saw to ease the process of installation of the grille frame.
- Ensure the quality of work and site cleanliness after installation process before handover to customer.
Service Technician
Security Marketing SDN BHD
Kuala Lumpur, Kuala Lumpur
10.2018 - 06.2019
- Diagnosed and troubleshot problems, repairing, and restoring VingCard lockset around Malaysia.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Intern (Asst Engineer)
Universal Cellular Engineering Services SDN BHD
Kuala Lumpur, Kuala Lumpur
06.2017 - 08.2017
- Assisted in radio frequency network and measurement which involved of multiple technologies such as LTE, WCDMA, GSM and CDMA.
- Assisted in compiling site documentation and depositary into file server.
- Improved understanding in fiber technology and maxis broadband/ Astro IP tv product.
Education
Bachelor of Science - Electronic Engineering
Universiti Teknikal Melaka
Ayer Keroh, Melaka, Malaysia 09.2014 - 11.2018
Skills
Installation and repair
Loading and unloading
Job site cleanup
Hardware installation
Verbal and written communication
Works Well Under Pressure
Documentation and reporting
Team Training
Heavy lifting
Power Tools and Equipment
Maintenance and repairs
Timeline
Supervisor - Technician
SKL Industry SDN BHD
07.2019 - Current
Service Technician
Security Marketing SDN BHD
10.2018 - 06.2019
Intern (Asst Engineer)
Universal Cellular Engineering Services SDN BHD
06.2017 - 08.2017
Bachelor of Science - Electronic Engineering
Universiti Teknikal Melaka
09.2014 - 11.2018
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