Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Clerk
Eastool Industries SDN BHD
08.2019 - Current
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Increased efficiency by streamlining filing systems and organizing important documents.
Monitored office supplies and made arrangements for restocking of low-stock items.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Booked and prepared meeting rooms, making arrangements for availability of refreshments.
Reviewed files, records and other documents to obtain information to respond to requests.
Input data into spreadsheets and databases.
Purchased and maintained office supplies.
Assisted with onboarding of new employees.
Production Clerk
Hosen Chocolate
08.2018 - 07.2019
Assisted in maintaining accurate inventory records, ensuring timely procurement of materials.
Coordinated with multiple departments for smooth production flow and faster product delivery.
Managed documentation for work orders, ensuring completeness and accuracy in record keeping.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Monitored office supplies and made arrangements for restocking of low-stock items.
Interacted with customers by phone, email, or in-person to provide information.
Managed calendars and scheduled appointments to maintain smooth flow of operations.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Prepared and maintained comprehensive production reports to highlight production developments for management review.
Supervisor
Marry Brown
07.2017 - 07.2018
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.