Fatin Syazana Abdul Zainudin
Content Creator
Kajang, Selangor,10
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dental Surgery Assistant
Klinik Pergigian Bayu
01.2023 - 08.2023
- Coordinated with suppliers for timely delivery of dental supplies, ensuring an uninterrupted flow of materials needed to provide high-quality patient care.
- Ensured accurate billing for patients by effectively coordinating with insurance providers regarding coverage details.
- Educated patients on proper dental hygiene practices, reducing the need for extensive treatments and improving overall oral health in the long term.
- Managed all social media account and other materials to maintain consistency and quality.
- Collaborated with colleagues for optimal patient care, sharing best practices and expertise in dental assistance techniques.
Influencer Marketing Specialist
Let's Red Asia
03.2022 - 11.2022
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Launched successful marketing campaigns that drove brand awareness among target audiences.
Telecommunications Coordinator
Maxis
07.2019 - 01.2021
- Improved customer satisfaction levels by addressing escalated support requests quickly and efficiently.
- Contributed to successful implementation of VoIP solutions across multiple departments within the organization, reducing costs while improving call quality.
- Streamlined communication processes for improved efficiency and reduced downtime.
- Maintained inventory of telecommunications equipment, ensuring proper allocation of resources and timely replacement when needed.
Sales Associate
Uniqlo 1 Utama
01.2018 - 02.2019
- Built relationships with customers to encourage repeat business.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Ambassador (Pesta Buku Antarabangsa Kuala Lumpur)
MABOPA
04.2017 - 05.2017
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Collaborated with local media outlets to generate positive press coverage for key initiatives and events.
Education
Foundation - Arabic Language
Universiti Islam Antarabangsa Selangor
Bangi, Selangor, Malaysia 05.2001 -
Skills
Endodontic Procedures
Oral Surgery Assistance
Appointment Scheduling
Dental impressions
Product Knowledge
Problem-solving abilities
Decision-Making
Social Media Marketing
Influencer Collaboration
Content scheduling
Video Editing
Social media content campaigns
Copywriting
Photography
Deadline Management
Email campaigns
Instagram : Faaticatts
I am active on Instagram and use it as a platform to showcase my professional interests and personal passions. You can find me on Instagram under the username @Faaticatts. I focus on sharing content related to lifestyle and I strive to maintain a positive and engaging presence on the platform.
Timeline
Dental Surgery Assistant
Klinik Pergigian Bayu
01.2023 - 08.2023
Influencer Marketing Specialist
Let's Red Asia
03.2022 - 11.2022
Telecommunications Coordinator
Maxis
07.2019 - 01.2021
Sales Associate
Uniqlo 1 Utama
01.2018 - 02.2019
Ambassador (Pesta Buku Antarabangsa Kuala Lumpur)
MABOPA
04.2017 - 05.2017
Foundation - Arabic Language
Universiti Islam Antarabangsa Selangor
05.2001 -
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