Fatinsuhana Binti Ahmad Tajjuddin
Merchandiser
Johor Bahru, Johor,01
Summary
Dynamic merchandiser with proven success at Jump Retails, enhancing sales through innovative merchandising strategies and effective stock replenishment. Recognized for exceptional customer service and active listening skills, I consistently improved store presentation and inventory accuracy, fostering a welcoming shopping environment and elevating customer satisfaction.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
16
16
years of professional experience
Work History
Merchandiser
Jump Retails
02.2023 - 04.2026
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Merchandiser
Johor Bahru
06.2020 - 12.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Bridal House / SNH Cushion Trading
Johor Bahru
01.2012 - 12.2014
- Filling
- Projects such as gathering information by phone, letter, email, or in person.
- Recording and updating databases
- Photocopying and scanning documents
- Sorting and handling out post
- Supporting the reception desk
Rasa Rasa Seafood Singapore
Singapura Seafood Restaurant
01.2011 - 12.2011
- Great customers, present menus, and explain daily specials to customers
- Take food and beverage orders from customers
- Relay food and beverage orders to the kitchen staff
- Prepare drinks and food garnishes
- Carry trays of food or drinks from the kitchen to the dining tables
- Remove dirty dishes and glasses and clean tables after customers finish meals
- Prepare itemized checks and hand them to customers and sometimes take payment
- Clean and set up dining areas, refill condiments, roll silverware, and stock service area
Crew MCDonal's
Johor Bahru
07.2010 - 11.2011
- Genaral Clerk
Operator Kilang
Johor Bahru
01.2010 - 06.2010
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
No Degree - Sijil Pelajaran Malaysia
Sekolah Kebangsaan Tasek Utara 2
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Stock replenishment
Sales techniques
Cost analysis
Stock rotation
Maintaining stock levels
Active listener
Merchandise planning
Friendly and outgoing
Pricing and shelf labeling
Timeline
Merchandiser
Jump Retails
02.2023 - 04.2026
Merchandiser
Johor Bahru
06.2020 - 12.2022
Bridal House / SNH Cushion Trading
Johor Bahru
01.2012 - 12.2014
Rasa Rasa Seafood Singapore
Singapura Seafood Restaurant
01.2011 - 12.2011
Crew MCDonal's
Johor Bahru
07.2010 - 11.2011
Operator Kilang
Johor Bahru
01.2010 - 06.2010
No Degree - Sijil Pelajaran Malaysia
Sekolah Kebangsaan Tasek Utara 2
04.2001 -