FATIN RAIHANA BINTI ZAILAN
ACCOUNT AND ADMIN EXECUTIVE
SETI ALAM
Summary
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Professional administrative expert with strong organizational and communication skills. Adept at managing schedules, coordinating events, and handling confidential information. Known for effective team collaboration, reliability, and adaptability in dynamic environments. Skilled in Microsoft Office Suite, project management, and problem-solving.
Personable and organized, with strong ability to manage multiple tasks efficiently. Equipped with solid understanding of office software and administrative procedures, coupled with excellent communication and problem-solving skills. Committed to contributing to team success through proactive support and effective coordination.
Overview
8
8
years of professional experience
Work History
Account and Admin Executive
WMH Venture Sdn Bhd
11.2018 - Current
- Maintained up-to-date records on account activities, facilitating informed decision-making among the team.
- Conducted regular account reviews, identifying areas for improvement and making recommendations accordingly.
- Developed strong relationships with clients, fostering trust and loyalty to promote account retention.
- Managed multiple accounts simultaneously, ensuring timely delivery of high-quality work for all clients.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Matched purchase orders with invoices and recorded necessary information.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Inspected account books and recorded transactions.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Streamlined invoice processing, implementing automated system that reduced payment delays and improved vendor relations.
- Updated reports, managed accounts, and generated reports for company database.
- Assigned tasks and directed team of office clerks.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Created and managed office systems to efficiently deal with documentation.
Account and Admin Assistant
MC Accessories Sdn Bhd
11.2016 - 04.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Education
Bachelor in Office System Management - Office System Management
Universiti Teknologi Mara (UiTM)
Puncak Alam 04.2001 -
Diploma in Office Management And Technology - Business Administration
Universiti Teknologi Mara (UiTM)
Shah Alam 04.2001 -
SPM -
SAM Tengku Ampuan Rahimah
Banting, Selangor, Malaysia 04.2001 -
Skills
Administrative management
New employee orientations
Document preparation
File management
Record preparation
File organization
Administrative leadership
Report preparation
Appointment scheduling
Project Support
Expense reporting
Document management
Microsoft office
Invoice preparation
Self motivation
Records management databases
Timeline
Account and Admin Executive
WMH Venture Sdn Bhd
11.2018 - Current
Account and Admin Assistant
MC Accessories Sdn Bhd
11.2016 - 04.2018
Bachelor in Office System Management - Office System Management
Universiti Teknologi Mara (UiTM)
04.2001 -
Diploma in Office Management And Technology - Business Administration
Universiti Teknologi Mara (UiTM)
04.2001 -
SPM -
SAM Tengku Ampuan Rahimah
04.2001 -
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