Fatin Zulaikha
Kulim
Summary
Detail-oriented Human Resource Officer with expertise in recruitment, employee onboarding, and training development. Led full-cycle recruitment and implemented impactful training programmes, aligning initiatives with organisational goals. Maintained compliance with HR policies, ensuring confidentiality and supporting effective HR functions.
Overview
2
2
Languages
1
1
Certification
13
13
years of professional experience
Work History
HR Officer
RESONAC HD MALAYSIA SDN.BHD
12.2021 - 07.2026
- Led the full recruitment life cycle for positions across various levels, from job advertisement and candidate sourcing to selection, offer management, onboarding, and induction, consistently achieving the company's hiring targets.
- Conducted candidate screening, interview coordination, and assessment scheduling to ensure an efficient and effective recruitment process.
- Prepared employment offers, contracts, onboarding documentation, and delivered induction programs for new employees.
- Managed the end-to-end application, submission, and claim processes for HRD Corp training grants, successfully achieving 100% claimability of eligible training costs while ensuring full compliance and timely reimbursement.
- Performed Training Needs Analysis (TNA) and developed the annual Training Calendar aligned with organisational and employee development objectives.
- Successfully achieved 80% implementation of the annual training plan in accordance with the approved training calendar.
- Liaised with external training providers and coordinated in-house training programs to support workforce capability development.
- Coordinated training logistics, including venue arrangements, preparation of training materials, participant registration, and attendance monitoring, to ensure seamless delivery of training programmes.
- Evaluated training effectiveness through feedback analysis and performance assessments, ensuring continuous improvement of learning initiatives.
- Administered employee medical benefits, managing panel clinic operations and insurance coverage while facilitating renewals and updates with third-party service providers to maintain comprehensive employee support.
- Appointed as Internal Auditor for annual internal audits, responsible for conducting audit inspections, preparing audit reports, identifying compliance gaps, and ensuring adherence to company SOPS and ISO standards.
- Served as Department Representative during external audits, facilitating audit activities and supporting compliance requirements.
- Organised employee engagement, wellness, and team-building activities as a Committee Member of the Company's Sports & Recreation Club, contributing to enhanced workplace morale and culture.
HR Assistant Supervisor
YOKOWO ELECTRONICS(M) SDN BHD
09.2019 - 11.2021
- Managed the full recruitment cycle, including candidate sourcing, screening, interview coordination, offer management, and onboarding activities through job portals, social media platforms, and recruitment agencies.
- Coordinated interview sessions with hiring managers, prepared interview schedules, and maintained effective communication with shortlisted candidates throughout the recruitment process.
- Prepared offer letters and employment contracts, and facilitated new employee onboarding, including orientation programs, document verification, and HRMS system registration.
- Coordinated end-to-end employee training activities, conducting Training Needs Analysis (TNA), sourcing training providers, preparing proposals, and managing training coordination and HRD Corp grant applications.
- Successfully achieved 100% claim approval and reimbursement of eligible training costs through HRD Corp by ensuring accurate documentation and compliance with grant requirements.
- Administered employee attendance records, overtime (OT), and shift schedules in the HRMS system, ensuring accurate payroll-related data.
- Maintained employee records and ensured HR documentation was updated accurately and in compliance with company policies and procedures.
- Managed employee insurance coverage and medical benefits, ensuring timely updates and policy renewals while coordinating effectively with insurance providers and panel clinics.
- Assigned transportation routes for new employees based on residential locations and company schedules, ensuring efficient commuting arrangements.
Admin Assistant
MAA DIALYSIS CENTRE
11.2016 - 08.2019
- Provided excellent customer service to patients and customers via face-to-face interactions and telephone communications, ensuring prompt, professional, and courteous assistance.
- Managed incoming calls, responded to inquiries accurately, and directed calls to the appropriate departments to ensure efficient resolution of customer and patient concerns.
- Ensured confidentiality and accuracy of patient information in accordance with organizational policies and procedures.
- Managed patient billing processes, ensuring timely invoice preparation, receipt issuance, payment collection, and follow-up on outstanding payments.
- Coordinated with government agencies on billing matters, claims submissions, and required documentation to ensure compliance and expedite processing.
- Maintained systematic filing and record management systems, ensuring accurate documentation and efficient retrieval of information.
- Supported daily administrative operations by preparing documents, updating records, and assisting with general office coordination activities.
Admin Clerk
HUAN HSIN(M) ELECTRICAL SYSTEM
01.2014 - 08.2016
- Facilitated general administrative functions, enhancing day-to-day operations and contributing to departmental efficiency.
- Administered leave applications, maintained leave balances, and coordinated with supervisors to ensure proper workforce planning and compliance with company policies.
- Managed operator attendance, allowances, and workforce records, ensuring accurate daily monitoring and timely updates in the HR/attendance system.
- Compiled and submitted production and operational reports daily, weekly, and monthly, delivering accurate data to inform management decisions.
- Supported internal and external audit activities by preparing required documents, ensuring compliance with company procedures, and facilitating audit processes.
- Administered petty cash, processing payments, maintaining transaction records, obtaining approvals, and performing reconciliations to ensure financial accuracy.
- Maintained organized filing and documentation systems, ensuring records were accurate, up to date, and easily accessible.
Education
Bachelor Degree - Economics (Hons)
UNIVERSITI TEKNOLOGI MARA
01-2014
Diploma - Banking
UNIVERSITI TEKNOLOGI MARA
01-2012
SPM -
SMKAK
01-2008
Skills
- Talent acquisition
- Candidate screening
- Onboarding processes
- Training analysis
- HR compliance
- Internal Audit Skills
- Reporting
- Microsoft Office
- Engagement initiatives
- Time Management
- Problem Solving
- Teamwork & Collaboration
- Communication Skills
- Proactive approach
Certification
- Employment Act 1955
- TNA Workshop
- Recruitment and Interviewing Skills
- Managing Employee Disciplinary Issue and Handling Minor Misconduct Procedure
- ISO 9001 Risk & Opportunities Assessment
- ISO 14001 Aspect-Impact and Risk & Opportunities Evaluation
- ISO 45001 HIRARC & Opportunities Assessment
- ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 Awareness Training
- Internal Auditing Training Skills (ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)
Languages
Malay
Proficient
C2
English
Advanced
C1
Timeline
HR Officer
RESONAC HD MALAYSIA SDN.BHD
12.2021 - 07.2026
HR Assistant Supervisor
YOKOWO ELECTRONICS(M) SDN BHD
09.2019 - 11.2021
Admin Assistant
MAA DIALYSIS CENTRE
11.2016 - 08.2019
Admin Clerk
HUAN HSIN(M) ELECTRICAL SYSTEM
01.2014 - 08.2016
Bachelor Degree - Economics (Hons)
UNIVERSITI TEKNOLOGI MARA
Diploma - Banking
UNIVERSITI TEKNOLOGI MARA
SPM -
SMKAK