FATIN SYAHIRAH BINTI PAWZI
Summary
Experienced in administrative support, coordinating and managing operations with focus on maintaining high standards and ensuring compliance. Demonstrates strong organisational skills, clear communication, and commitment to teamwork. Excels in fast-paced environments and problem-solving under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Prodction Officer
Leeden Powerweld Sdn. Bhd
Kawasan Peridustrian Ayer Keroh, Melaka
04.2025 - 03.2026
- Prepare monthly output report to top management
- Maintain daily production records, reports and documentation
- Track raw material usage and report shortages using SAP system
- Support stock verification and inventory updates for weekly & monthly stock take
- Support coordination between production, warehouse, quality teams & purchasing
- Assist Hr Dept regarding overtime, leave and medical of general workers
Production Assistant
Leeden Powerweld Sdn. Bhd
Kawasan Peridustrian Ayer Keroh, Melaka
05.2020 - 04.2024
- Prepare monthly output report to Production Manager
- Provide reliable administrative support for production,warehouse and human resource
- Maintain production reports, and documentation of production
- Assist in basic troubleshooing and escalate issues when necessary
- Track raw material usage and report shortages using A21 system
Production Clerk
Lam Chong Trading Sdn Bhd
Kawasan Peridustrian Ayer Keroh, Melaka
09.2017 - 08.2019
- Assist in maintaining accurate inventory records,ensuring timely procument of materials
- Compiles and record production data
- Submit weekly and monthly report to top management
- Liase with HR department regarding overtime,medical pass of general workers
Customer Service Assistant
Mph Bookstore
Mydin Ayer Keroh, Melaka
09.2016 - 04.2017
- Involved with Mega Book Fair December 2016 & March 2017 as cashier
- Assisted customers with product inquiries and provided tailored recommendations.
- Processed transactions accurately and efficiently at point of sale.
- Resolved customer complaints promptly through effective communication.
- Maintained organised merchandise displays to enhance customer experience.
- Conducted regular stock checks to ensure product availability.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Education
Bachelor of Information Science (Hons) Library Mgt
UiTM
Puncak Perdana01-2016
Diploma in Information Management
UiTM Johor
Segamat01-2013
SMK Iskandar Shah
Jasin, Melaka01-2010
Skills
- Inventory management
- SAP utilization
- Stock verification
- Data analysis
- Administrative support
- Communication skills
- Customer interaction
- Microsoft Office proficiency
- Problem solving
- Team collaboration
- Quality assurance
Languages
English
Advanced
C1
Malay
Proficient
C2
Certification
- Kursus Kesedaran Awam (Pencegahan dan Keselamatan Kebakaran)
- ISO19011:2018 Based Internal Auditing of Management System
Software
- Microsoft Office
- SAP Business One
- A21
Timeline
Prodction Officer
Leeden Powerweld Sdn. Bhd
04.2025 - 03.2026
Production Assistant
Leeden Powerweld Sdn. Bhd
05.2020 - 04.2024
Production Clerk
Lam Chong Trading Sdn Bhd
09.2017 - 08.2019
Customer Service Assistant
Mph Bookstore
09.2016 - 04.2017
Bachelor of Information Science (Hons) Library Mgt
UiTM
Diploma in Information Management
UiTM Johor
SMK Iskandar Shah