Summary
Overview
Work History
Education
Skills
Languages
Timeline

Fatin Najla

Selangor, Malaysia.

Summary

I'm organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm reliable employee seeking Customer Service position. Offering excellent communication good judgment and provide good solution.

Overview

8
8
years of professional experience

Work History

Marketing Director

DAVAI SYNERGY IES” MChJ XK
Tashkent
04.2020 - 02.2022
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
  • Designed, implemented and enhanced national marketing initiatives to maximize outreach and product sales.
  • Evaluated target market research and adjusted strategy to address competitive influences and changing market.
  • Evaluated and optimized marketing strategies to improve goal attainment in Uzbekistan area.
  • Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
  • Created innovative strategies to drive customer engagement.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Collaborated with designers and editorial team on marketing materials.
  • Developed and implemented marketing and communications plans for Davai company.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Kept all campaigns and marketing collateral in line with branding and focused on target consumers.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies.
  • Organized and executed robust, creative experiential marketing events.
  • Developed metrics and measured success in order to further penetrate marketplace.
  • Partnered with Regional Sales Directors and Account Managers on communications directive for sales teams.

Marketing Executive

KUWUSS LEGACY
01.2016 - 02.2020
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Traveled to promote current programs and drive marketing through trade shows and industry conferences.
  • Worked with vendors to complete projects according to schedule and specifications.
  • Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Identified industry benchmarks to measure success of key digital strategy areas.
  • Launched marketing activities for new product lines and market penetration.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.

Wealth Planner

PRUDENTIAL INSURANCE BERHAD
07.2015 - 01.2016
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Collaborated with team members to achieve target results.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked with customers to understand needs and provide excellent service.
  • Conducted research, gathered information from multiple sources and presented results.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Graphic Designer

LITTLE SAM’S ART
07.2013 - 03.2015
  • Completed in-depth product design tests using updated software tools.
  • Worked with clients to gather and define requirements, establish scopes and manage project milestones.
  • Designed website layouts, templates and unique branded looks.
  • Worked with design systems to develop and present prototypes for focus group evaluation.
  • Met with customers to present mockups and collect information for adjustments.
  • Created digital image files for use in digital and traditional printing methods.
  • Created broad range of work using various design techniques.
  • Completed final touches for projects before rollout.
  • Applied creative expertise to present marketing concepts.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Researched trends and projected industry changes to capitalize on emerging opportunities.
  • Applied knowledge of production to create high-quality images.
  • Put together videos for social media, advertising and informational purposes.
  • Developed creative design for print materials, banners and signs.
  • Built corporate brands by designing cohesive looks between elements.
  • Created designs and collaborated with technical team to complete projects.

Education

Associate of Arts - Diploma Digital Graphic Design

University Industrial Selangor (UNISEL), Shah Alam, Selangor
11.2010
  • 3.19 CGPA
  • Dean's List [Semester 3 and 2008]
  • Participate in ‘Tunas Mekar 2008 (UNISEL)
  • Participate in Tuttoc Exhibitions 2008 as Creative Director (UNISEL)
  • Internship training at RADIO TELEVISYEN MALAYSIA (RTM) (2009)
  • Training in Advanced Certificate in International Contact Center Operation (2010-2011)


ii) Training in Advanced Certificate in International Contact - undefined

Center
2009

High School Diploma -

Sekolah Menengah Kebangsaan Bandar Sunway, Selangor
2003

Skills

  • Microsoft Office (Word, Excel, etc)
  • Microsoft Office (Word, PowerPoint etc)
  • Adobe Illustrator CS (AI), Adobe Photoshop, Lightroom, Adobe In-Design and After Effect
  • Computer literate and able to type accurately
  • Highly motivated, meet tight deadlines, fast-learner, honest, and keen to improve self-confidence
  • Product and Service Specification
  • Administering Social Media Accounts
  • Global Sales and Marketing
  • PR Events
  • Marketing Strategy Development
  • Communications Management
  • Product Marketing

Languages

Malay
Native language
English
Intermediate
B1

Timeline

Marketing Director - DAVAI SYNERGY IES” MChJ XK
04.2020 - 02.2022
Marketing Executive - KUWUSS LEGACY
01.2016 - 02.2020
Wealth Planner - PRUDENTIAL INSURANCE BERHAD
07.2015 - 01.2016
Graphic Designer - LITTLE SAM’S ART
07.2013 - 03.2015
University Industrial Selangor (UNISEL) - Associate of Arts, Diploma Digital Graphic Design
Center - ii) Training in Advanced Certificate in International Contact,
Sekolah Menengah Kebangsaan Bandar Sunway - High School Diploma,
Fatin Najla