FATIN LIYANA
Sales Executive
Hulu Langat
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
SALES EXECUTIVE
Hadid Walma (M) Sdn Bhd
05.2024 - 07.2024
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Identified new market opportunities through diligent research and networking.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
FINANCIAL ADVISOR
1EBC SDN BHD
1 2017 - 11.2023
- Assists clients in managing their finances, including investment planning, retirement planning, and estate planning
- Analyze a client's financial situation and develop strategic plans to meet financial goals, including wealth accumulation and protection
- Educate clients on various financial topics, helping them make informed decisions
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
MOBILE BANKER
HSBC AMANAH MALAYSIA
01.2016 - 12.2016
- Assists individuals in applying for loans, making them understand the various loan terms and helping them choose the best option
- Evaluate, authorize, or recommend approval of loan applications, based on an assessment of the applicants' financial status and credit
INTERN - RECEIVABLE FINANCE
HSBC MALAYSIA
06.2015 - 12.2015
- Assisting with daily operational tasks, participating in team meetings and brainstorming sessions, assisting in the preparation of reports and presentations
- Helping with administrative tasks such as data entry, filing, and scheduling, providing support in client/customer service areas, observing and learning from experienced staff
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
OPERATION CUM MARKETING ASST MANAGER
PANGLIMA ACES SDN BHD
05.2013 - 11.2013
- Supports daily operations of a company
- Assist in coordinating and executing business strategies, managing administrative tasks, and ensuring smooth communication within the team
- Responsibilities include data entry, scheduling, inventory management, and customer service
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Education
BBA - Finance
04.2013 - 01.2016
Diploma in Business Studies - Business
01.2010 - 01.2013
Skills
Customer Relationship Management
References
- Available upon request
Timeline
SALES EXECUTIVE - Hadid Walma (M) Sdn Bhd
05.2024 - 07.2024
MOBILE BANKER - HSBC AMANAH MALAYSIA
01.2016 - 12.2016
INTERN - RECEIVABLE FINANCE - HSBC MALAYSIA
06.2015 - 12.2015
OPERATION CUM MARKETING ASST MANAGER - PANGLIMA ACES SDN BHD
05.2013 - 11.2013
Universiti Teknologi MARA - BBA, Finance
04.2013 - 01.2016
Universiti Teknologi MARA - Diploma in Business Studies, Business
01.2010 - 01.2013
FINANCIAL ADVISOR - 1EBC SDN BHD
1 2017 - 11.2023
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