Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fatimah Binti Mohd Ruslan

Senior Sales Support & Legal Executive
Shah Alam

Summary

Results-driven professional with 5 years of experience spanning legal and sales, complemented by strong copywriting skills. A solid understanding of business operations enhances my ability to manage contracts and drive successful commercial negotiations.


Dedicated to continuous growth, with a collaborative approach and a sharp focus on delivering precise, impactful outcomes.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Senior Sales Support and Legal Executive

Eternal Meteor Sdn Bhd (GoGet Malaysia)
04.2022 - Current


Played a key role in the sales team while serving as the primary point of contact for all legal matters in the company.


Legal

  • Drafted and vetted legal documents for investor relations, including partnership agreements and shareholder agreements.
  • Specialise in recruitment and staffing contracts; drafting and managing employment agreements between the business and external stakeholders while protecting the company's best interest.
  • Represented the company in legal proceedings, and liaised with external legal counsel; supported contract negotiations with clients to align legal protection with business objectives.
  • Advised internal teams (Business, Support, HR) on legal matters, including client relations, operations, and internal disputes.


Sales

  • Conducted data analysis on consumer behavior (e.g., platform credit purchases, job postings by first-time customers) by running SQL queries; presented findings through Excel reports and presentation decks to drive business initiatives.
  • Spearheaded the dispatch division of the business and managed campaigns with external stakeholders for dispatch services during peak seasons, ensuring smooth operations and customer satisfaction.
  • Led the hiring, onboarding, and management of interns under the Business team, delegating tasks efficiently, tracking progress, and ensuring timely team deliverables.
  • Utilised copywriting skills to drive brand recognition efforts as part of the team's Objective Key Results (OKRs), by preparing and submitting award entries for key industry awards.


Awards:
1. HR Vendor of the Year Awards 2024 – Best Recruitment Portal (won 1st Place)
2. HR Vendor of the Year Awards 2024 – Best Gig Workforce Management Platform (won 2nd Place)
3. Life at Work Awards 2024 – Talent Sustainability (2nd Runner-Up)

Paralegal (Contract)

LAW Partnership
12.2021 - 02.2022
  • Supported the legal team in meeting critical deadlines by organizing and managing a backlog of legal documents for a major TELCO company.
  • Collaborated with a team to successfully clear over 2,000 pending legal review requests within a 2-month period.
  • Participated in contract review processes, contributing to streamlined workflows and enhanced contract management efficiency.
  • Maintained and regularly updated case reports and documentation statuses in the company's legal software system, ensuring accurate and up-to-date records.

Conveyancing Clerk

Ikbal Salam & Associates
02.2021 - 10.2021
  • Assisted senior lawyers in reviewing commercial contracts for clients such as JCORP, Al-Ikhsan Sports, and Kumpulan Prasarana Rakyat Johor Sdn Bhd (KPRJ).
  • Coordinated with the Land Office, LHDN, and bank officers to streamline documentation processes for loan agreements and Transfer of Land; facilitated client signings and managed the submission of legal documents. Worked with panel banks including CIMB, Maybank, Bank Islam, and RHB.
  • Contributed to the establishment of Yayasan KPRJ by preparing and submitting incorporation documents to the Companies Commission of Malaysia (SSM).
  • Experienced in legal research, copywriting, and translating articles (Malay to English) for senior lawyers.

Content Writer (Part-time)

Eternal Meteor Sdn Bhd (GoGet Malaysia)
09.2019 - 11.2019
  • Worked part-time as a content writer for GoGet’s social media page whilst juggling full time studies.
  • Delivered three social media posts weekly for the Marketing team, consistently meeting deadlines and adhering to the company’s branding and content guidelines.
  • Created accompanying visual content to complement posts, ensuring alignment with brand messaging and audience engagement goals.

Education

LLB (Hons) - Law

University of Essex
Colchester, United Kingdom
10.2017 - 05.2020

A-Levels - Law, Economics, Psychology

INTEC Education College
Shah Alam, Selangor, Malaysia
05.2015 - 06.2017

Skills

Contract Management

Contract Negotiation

Legal Drafting

Copywriting

Microsoft Office

Google Suite

Certification

Effective Contract Management Course

Timeline

Effective Contract Management Course

04-2024

Senior Sales Support and Legal Executive

Eternal Meteor Sdn Bhd (GoGet Malaysia)
04.2022 - Current

Paralegal (Contract)

LAW Partnership
12.2021 - 02.2022

Conveyancing Clerk

Ikbal Salam & Associates
02.2021 - 10.2021

Content Writer (Part-time)

Eternal Meteor Sdn Bhd (GoGet Malaysia)
09.2019 - 11.2019

LLB (Hons) - Law

University of Essex
10.2017 - 05.2020

ABRSM Grade 8 Piano

08-2016

A-Levels - Law, Economics, Psychology

INTEC Education College
05.2015 - 06.2017
Fatimah Binti Mohd RuslanSenior Sales Support & Legal Executive