Microsoft Excel, PowerPoint, Visio
FATIMAH AHMAD
Finance and Accounting Manager
Cyberjaya ,Selangor
Summary
Possess extensive expertise in end-to-end treasury and accounts receivable processes, including reporting and analysis. Proven track record in project management, successfully leading migration and divestment initiatives, driving automation, and harmonizing processes across departments. Demonstrated ability to concurrently manage daily operations and projects with a high degree of professionalism and precision. Adaptable to change and recognized for exceptional teamwork, leadership, and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Team Manager - Account Receivable
Shell
12.2022 - Current
- Managed a team of 7 handling cash application and allocation activities for East entities, including Downstream (Malaysia, Indonesia, Singapore, Philippines, India, China, Hong Kong, Macau), Global entities for Shell Project & Technologies across Asia, Europe and US regions (TLS & Catalyst), Upstream (Shell Malaysia Exploration and Production billing & Australia), Integrated Gas (SMDS), and Chemicals
- Oversee daily finance operations, focusing on Accounts Receivable and Revenue, ensuring compliance with regulations and standards
- Manage invoicing, aging reports, and overdue receivables, collaborating with collections
- Optimize bad debt provisions and troubleshoot operational issues with stakeholders, especially IT
- Implement finance-related initiatives and projects, including requirements, UAT, workflow design, and post-go-live monitoring
- Identify process improvement and automation opportunities
- Provide reports and analysis to support management decisions
- Coordinate with various units for accurate financial data preparation for reporting
- Supervise daily operations and month-end closing
- Maintain internal control environment compliant with corporate policies and SOX requirements
- Train and coach department associates
- Handle ad-hoc requests and issues
- Actively contributed as the Credit East focal point for Employee Engagement in 2022 and served as the Learning & Development ambassador in 2023
- Serve as the Learning from Incidents Champion for the Cash Application and Allocation (CAA) community, identifying root causes of incidents and developing sustainable solutions
- Nominated for the CFO Award with recognition for demonstrating resilience and expertise during the Maybank direct debit issue, earning the title of 'True Guardians of Value in Times of Adversity.'
- Effectively sustained team stability despite the reduction of 2 FTEs (Full-Time Equivalent) resulting from a time study exercise and process simplification
- Enhanced team leadership metrics in the Shell People Survey from 70% in 2023 to 93% in 2024 by promoting trust and openness in feedback exchanges, establishing a safe communication environment, and primarily using positive reinforcement
- Led the divestment process and ensured smooth delivery in the post-divestment phase, maintaining operational continuity and achieving strategic objectives
Project & Technologies Cash Application Analyst
Shell
09.2019 - 11.2022
- Managed the accounts receivable process and customer payments for a global portfolio of Shell Project and Technology companies across Asia, Europe, and the US
- Successfully performed clean-up of aging items, improving financial accuracy and efficiency
- Led two phases of an automation project for cash application and allocation activities in 2021 and 2022, resulting in a total time saving of nearly 600 hours, including other processes
- Specifically, the project saved approximately 400 hours in processing time
- Applied learner mindset and continuous improvement in TLS process alignment with other process with outcome of clearing aging unapplied items and maintaining Green KPI for TLS and Catalyst
Upstream Finance Analyst
Shell
04.2018 - 08.2019
- Performed group reporting and consolidated financial statements and supplementary for Shell Australia Pty Ltd on a monthly basis, with additional activities during quarterly and yearly submissions
- Ensured compliance with internal accounting and reporting processes
- Assisted with the preparation of journal entries
- Ran and analyzed financial reports
- Supported the implementation of new accounting standards IFRS 9 and IFRS 16
- Managed queries for audit and group reporting from central (Hague)
- Investigated and rectified discrepancies between SAP and BOFC, clearing validation in the system
- Received Special Recognition Award for successfully performing Intragroup Capital Injection for SEHAL (Shell Energy Holdings Australia Limited) and engaging with various stakeholders involved in this process, achieving first-time-right execution in cash injection and recording for both entities
- Applied a learner mindset and continuous improvement in the Financial Statement Review from Excel to Report One 025, including accounting adjustments in BOFC (Business Object Financial Consolidation)
Senior Analyst RTR Cash Management
Shell
05.2015 - 03.2018
- Dedicated tester on the global migration (whole company code in Shell) to new banking application TRAX
- Led the seamless transition of cash management and treasury functions from British Gas Group to Shell Business Operations post-acquisition, ensuring continuity and efficiency in financial activities for Queensland Gas Company
- This leadership resulted in a smooth integration process, maintaining operational stability and enhancing financial control
Debt Collector Analyst
Shell
11.2013 - 04.2014
- Received special recognition award to collect 99% of overdue for 30 days aging bucket
Education
Bachelor of Accounting & Entrepreneurship - undefined
Curtin University of Technology
01.2008 - 1 2012
Software
Power BI
SAP
Timeline
Team Manager - Account Receivable
Shell
12.2022 - Current
Project & Technologies Cash Application Analyst
Shell
09.2019 - 11.2022
Upstream Finance Analyst
Shell
04.2018 - 08.2019
Senior Analyst RTR Cash Management
Shell
05.2015 - 03.2018
Debt Collector Analyst
Shell
11.2013 - 04.2014
Bachelor of Accounting & Entrepreneurship - undefined
Curtin University of Technology
01.2008 - 1 2012
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