Fathihah (AFY) Mohd Maskuri

• Company Overview: Provider of hydrographic/geophysical surveying equipment and manpower services for the Marine and Oil & Gas industry.
• Responsible for licensing application, matters and update such from MOF, CIDB, PETRONAS, DOSH, etc.

BUSINESS DEVELOPMENT

• Oversee workflows for clients account, managing clients’ communications for territory and resolves escalated issues or questions from clients.
• Develop Clients & Suppliers relationships to increase business and identify new opportunities for company partnerships.
• Track all business development activities, analysed quarterly progress and suggest new strategies based on findings.
• Expand market intelligence of health benefits industry to drive business forward.
• Report to Managing & Technical Director.

PROCUREMENT

• Perform Procurement activities in line with Governance & Company’s policies.
• Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
• Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
• Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
• Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
• Conducted regular supplier performance evaluations to identify areas for improvement and foster accountability.
• Developed and implemented procurement policies and procedures to enhance compliance with company standards.
• Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.

• Company Overview: Integrated Surveillance & Monitoring Oil & Gas
• Management Representative for ISO 9001:2015; ISO 14001:2015; ISO 45001:2018 (Bureau Veritas).

BUSINESS DEVELOPMENT

• Responsible for licensing application, matters and update such from MOF, CIDB, PETRONAS, DOSH, etc.
• Enhanced Clients satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Oversaw workflows for clients account, managing clients’ communications for territory and resolves escalated issues or questions from clients.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Developed and maintained relationships with customers and suppliers through account development.
• Tracked all business development activities, analysed quarterly progress and suggest new strategies based on findings.
• Expanded market intelligence of health benefits industry to drive business forward.
• Maintained professional, organized, and safe environment for employees and patrons.
• Managed senior-level personnel working in marketing and sales capacities.

PROCUREMENT

• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Developed Clients & Suppliers relationships to increase business and identify new opportunities for company partnerships.
• Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
• Performed Procurement activities in line with Governance & Company’s policies.
• Controlled costs to keep business operating within budget and increase profits.

PROJECTS

• EPCC CCTV for RAPID Complex
• EPCC LPR (License Plate Recognition) for RAPID Complex
• EPCC CCTV Repsol Kemaman Supply Base

• Company Overview: Integrated Corrosion Solution
• Responsible for licensing application, matters and update such from MOF, CIDB, PETRONAS, DOSH, etc.
• Supported ongoing business development by proactively seeking new customers through referrals and targeted outreach efforts.
• Supported new business development efforts by conducting competitor analyses and gathering intel on potential sales leads.
• Collaborated with project managers to review project progress and strategize business development initiatives.
• Managed relationships to increase business and identify new opportunities for company partnerships.
• Supported business development efforts through conferences or meetings with potential clients.
• Key Duties include identifying trendsetter ideas and protecting organization's value.
• Expanded market intelligence of health benefits industry to drive business forward.
• Built and maintained successful relationships with Clients and Partners.
• Reported to GM and COO.

PROJECTS

• Fabric Maintenance Malaysian Assets
• Maintenance, Construction and Modification (MCM) PMA Assets
• Alternative Blasting & Painting (Sponge Jet & RPR) Malaysian Assets
• Protective Fire Coating & Pipeline Seal

• Company Overview: Maintenance, Repair, and Overhaul & Integrated Corrosion Solutions.
• Responsible for preparing, examining, analysing, negotiating and revising contracts that involve the purchase or sale of goods and services such as equipment, materials, supplies and products.
• Negotiated favorable terms on behalf of the company, securing advantageous pricing and conditions in complex contractual agreements.
• Oversaw contracts for different departments using both manual and automated strategies.
• Facilitated communication between involved parties to enable timely contract sign-off.
• Enhanced client relationships by providing exceptional support during the contract negotiation process.
• Tracked contract milestones and updated stakeholders to facilitate project progress.
• Stored and filed contract documents in orderly, organized systems.
• Prepared and issued reports on contract performance and compliance.
• Key Duties include supply management and contracts oversight.
• Reporting to Project Manager and COO.

• Company Overview: Upstream Oil & Gas
• Managed KPOC Operations Administration.
• Reported to General Manager, KPOC Operations.
• Key Duties include contracts administration and office administration.

• Company Overview: Manpower Supply for MMHE
• Managed Office Administration and Human Resource.
• Reported to Head of Admin, HR and Finance/Executive Director.
• Key Duties include office administration and human resource management.