Fatehah Azahar
ADMIN EXECUTIVE
Setapak
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated 7 years of performance.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Administrative Assistant
INFLUX SERVICES SDN BHD
09.2021 - Current
- Received and records payment from resident into system to generated receipt.
- Sorted and distributed office mail and received and record complaints from resident for next action.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting residents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Processed applications and paperwork in accordance with state and federal laws.
ADMIN
LIAN SENG FROZEN SDN. BHD.
4 2018 - 3 2019
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepared invoices and reports
- Boosted department efficiency with timely completion of assigned tasks such as drafting correspondence or reports for management review.
- Input customers orders and processed system change to generate accurate invoices.
ADMIN CUM CUSTOMER SERVICE
MYLARA SKINCARE
07.2019 - 05.2021
- Performs general administration and clerical duties such as answering call, photocopying, mailing and data entry using Microsoft office
- Do maintain proper filing and administrative documents
- Developed and updated databases to handle customer data.
- Collaborated with team members to improve overall response times and service quality.
- Maintained up-to-date knowledge of product and service changes.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
ADMIN CUM ACCOUNT ASSISTANT
DITTA TECHNOLOGY SDN BHD
01.2016 - 04.2018
- Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Analyzed client needs based on historical data trends, providing tailored recommendations that helped them achieve their financial goals.
Education
SIJIL PELAJARAN MALAYSIA (SPM) -
Sekolah Menengah Kebangsaan Taman Seri Rampai
DIPLOMA IN BUSINESS STUDY -
Universities Teknologi Mara (UiTM)
04.2017
Skills
Microsoft Office
Customer relations and communications
Records Management
Advelsoft Accounting System
Css accounting system
UBS accounting system
Payroll Administration
Additional Information
Driving License : Yes (D)
Expected salary : RM 3,000 (Negotiable)
Reference
MELINDA TAN
HR Manager cum Admin, Influx Services
H/P : 012 – 273 8062
SYAHIDAH BINTI ISHAK
Lecturer, Universiti Teknologi Mara (UiTM).
H/P : 012 – 496 1414
Timeline
Administrative Assistant
INFLUX SERVICES SDN BHD
09.2021 - Current
ADMIN CUM CUSTOMER SERVICE
MYLARA SKINCARE
07.2019 - 05.2021
ADMIN CUM ACCOUNT ASSISTANT
DITTA TECHNOLOGY SDN BHD
01.2016 - 04.2018
ADMIN
LIAN SENG FROZEN SDN. BHD.
4 2018 - 3 2019
SIJIL PELAJARAN MALAYSIA (SPM) -
Sekolah Menengah Kebangsaan Taman Seri Rampai
DIPLOMA IN BUSINESS STUDY -
Universities Teknologi Mara (UiTM)