Farniza Fazrini Binti Fauzi

• Inventory integrity
• Resolving customer issue
• Inspect stock condition
• Greet and assist customer with their needs
• To create and maintain a long-term relationship with the customer in order to achieve sales goals.
• Represent the brand in a positive manner while ensuring recurring business

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Maintaining an orderly appearance throughout the sales floor. Achieving established goals.
• Directing customers to merchandise within the store. Increasing in store sales.
  

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer needs and provide assistance and information on product features.
• Maintain in-stock and presentable condition assigned areas.
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

• Participated in designing commissioning/qualification/verification (CQV) protocols for new project development and acquisition.
• Led full project lifecycle efforts, providing leadership from design phase, through quality assurance testing and to final production.
• Offered troubleshooting of software processes, providing redesigned best practices and process improvements.
• Ability to lead a mall team on initiatives or line activities based on supervisor's assignment.

Standard Bond (STB)

• Assist engineer in standard bond data equipment machine (Testing Line)
• Perform precise calibration and measurement
• Perform troubleshooting and diagnostic based on troubleshooting guide
• Support continuous improvement initiatives such as Point Kaizen towards production
• Ability to lead a small team on initiative or line activities based on supervisor’s assignment
• Testing and identify faulty part that being supply by main supplier

Issue a ticket for any replacement part to be compile in report

• Power Up (PU)
  - Setup software and hardware according type of machine
  - Perform precise calibration and measurement
  - Perform troubleshooting and diagnostic based on troubleshooting guide
  - Setup mapping for calibration on machine depend on type of machine

• Operated machining equipment safely with team of operators.
• Organized work to meet demanding production goals.
• Complied with company and OSHA safety rules and regulations.
• Inspected products and machines to maintain quality and efficiency.
• Made sure that products were produced on time and are of good quality.
• Inspected finished products for quality and adherence to customer specifications.
• Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Increased sales and customer satisfaction through personalized servicing.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Developed and grew leads through repeat business and customer referrals.
• Logged reports, expenses, receipts, and sales in company database.

• .Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Achieved sales goals and service targets by cultivating and securing new relationships.
• Analyzed past sales data and team performance to develop realistic sales goals.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Recorded accurate and efficient records in customer database.

• Greet customers and provide excellent customer service
• Scan items and collect payments
• Process cash, check, and credit/debit card payments
• Issue receipts, refunds, change, or tickets
• Count money in cash drawers at the beginning and end of shifts to ensure accuracy
• Resolve customer complaints, guide them and provide relevant information
• Bag items properly
• Maintain clean and orderly checkout areas
• Track transactions on balance sheets and report any discrepancies
• Cross-sell products and introduce new ones
• Stay up-to-date with new products and promotions
• Follow all store procedures and safety regulations

• Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated creativity and resourcefulness through the development of innovative solutions
• Worked flexible hours across night, weekend and holiday shifts.
• Passionate about learning and committed to continual improvement. Ran errands and provided general office support in a professional environment.