Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
MESINIAGA BERHAD
03.2023 - Current
Conducted market research to identify opportunities for growth and expansion, leading to new business initiatives.
Collaborated with cross-functional teams to optimize workflows and drive process improvements.
Analyzed financial data to support cost reduction initiatives, leading to increased profitability.
Created comprehensive documentation for business processes, enhancing overall organizational efficiency and knowledge sharing.
Helping HOD tracking BU Quarterly performance
Monitoring projects anomaly, in term of price variances due to RFA, DPR and others
Analyse products, business profitability.
Identify problems and opportunities ( New Project/ Business)
Work with the sales team on pricing matters including preparation of costing sheet and quotation for customer.
Engage principal and supplier for bid price registration.
Verify Bill of Material and costing to ensure accuracy for proposal preparation and ordering.
Prepare the budgetary cost based on the tender request.
Creating detailed business analysis on Quarterly and Yearly Performance
Outline problems or opportunities within business unit
Win Loss Analysis
Project Profitabilit
Sales Order Management
IDS MEDICAL SYSTEM SDN BHD
3 2022 - 03.2023
Identified areas for improvement in the sales process, presenting suggestions to management for increased efficiency.
Exceeded sales goals through effective time management and resource allocations.
Regularly reviewed customer credit limits, adjusting them based on payment trends and financial health to strike the right balance between risk management and sales growth.
Coordinated cross-functional initiatives with sales, logistics, and procurement teams to maximize company profitability through efficient supply chain management practices.
Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
Exceeded revenue targets through effective account management and implementation of successful sales strategies.
Liaised with other departments such as sales, warehouse management, and accounting teams for seamless integration of processes concerning order fulfillment.
Reduced entry errors on the order management system.
Supported sales efforts by providing detailed reports on order status, backorders, and shipment delays for improved decisionmaking.
Delivered regular sales presentations to upper management, highlighting regional achievements and identifying areas for improvement.
Established clear communication channels between the billing department and sales teams to ensure seamless collaboration on account management issues.
Maintained inventory of necessary supplies by conducting regular stock checks and notifying management when items needed to be reordered.
Sales Administrator
MARELLI MOTORI ASIA
02.2021 - 03.2022
Order Management: handle the processing of orders, work instruction, deliveries, documents, logistic, invoicing and customer payment collections
Customer Relation: assist the sales team to improve their productivity by contacting customers to attend some inquiries (standard product), updates the orders status, up-to-date support material (certificate)
Maintain high customer satisfaction
High score received for Marelli Key account
Respond timely to customer and give post-sales support when necessary
Responsible for sales enquiries, complaints related to the shipment and delivery and handle effectively
Collaboration: Collaborating with internal departments (Operation, Planning, Production, Warehouse, Packing, etc) to ensure sales, production planning, production, queries, and deliveries are handled efficiently
Ensure machines made meets the customer requirements
Receive latest status updates
Collaborating with finance for customer collections and delivery schedules
Reporting: maintain database of K2 form tracking to meet the custom requirements, Key account forecast list, weekly and monthly Sales invoice posted report
Customer orders updates
On Time Delivery: monitoring planning and production process to ensure a smooth ordering process
Involvement: Training provided by company, Annual Commercial Meeting, organizing event promotional materials, Marelli Open Days
Administrative Tasks: Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department
Organize filing document
Leadership: Lead and motivated the team
Provide corrective plan if any issues happened.
Shipping Assistants
MEDIAS SDN BHD SDN BHD
11.2017 - 01.2021
Prepare and generate related document such as invoices, packing lists, commercial invoices and others related documents as per request by customs and customer
Responsible to accomplish daily packing of every single part that need to shipped out
Identifies and decide suitable packing method that would not cause damage or scratch to the products / parts
Arrange daily pick up of courier services
Communicate and have follow up with customer regarding related project that are going to shipped out
Prepare daily reports to higher management
Coordination with Carrier/ liner on export booking by air and sea to obtain booking by securing space and monitor vessel sailing schedule to ensure that shipment arrive on time
Planning and monitoring of products receiving, packing, and loading with warehouse following schedules to meet weekly cut-off for boat & air shipment
Liaising with local purchaser/buyers to ensure that the shipments been arranged accordingly and give advises on logistics matter
Coordination with Forwarding agent on delivery of containers and Custom clearance
Generation and preparation of import and export documents (Invoices, Packing List etc.)
Monitoring on import shipment and ensuring containers/ cargo are delivered as scheduled.
Education
Bachelor's degree Business Management in Human Resources (HONS) -
UNIVERSITI TEKNOLOGI MARA (UITM PUNCAK ALAM)
Diploma In Business Management - undefined
KOLEJ POLYTECH MARA BANGI
Skills
Business process improvement
Data Analysis
Requirements Gathering
Negotiation
Relationship Building
Self Motivation
Competitor Monitoring
Financial Forecasting
Pricing Reductions
Sales Support Experience
Communication Skills
MALAY
ENGLISH
Age
28
References
MR. FUAD HASHIM , MESINIAGA BERHAD , GENERAL MANAGER , 019-2797910